BBB Accredited Business since
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This company offers the sales and service of heating and air conditioning equipment and major household appliances.
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A BBB Accredited Business since
BBB has determined that Dale's Refrigeration & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Natural Resources
101 S Webster St, PO Box 7921, Madison WI 53703
Phone Number: (608) 266-2621
Fax Number: (608) 261-4380
Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644
Type of Entity
Business ManagementMrs. Jill Borreson, Owner
Heating & Air Conditioning Duct & Duct Fittings Appliances - Major - Dealers Appliances - Major - Parts & Supplies Fireplaces Appliances - Major - Service & Repair Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
Dale's Refrigeration & Heating, Inc. sells the following brand(s): Appliances: Maytag, Whirlpool, Kitchen Aid, & Crosley., Heating: Amana, Lennox, Coleman & Miller
Dale's Refrigeration & Heating, Inc. offers the following product(s): GeoThermal, gas fireplaces, mobile home furnaces and A/C, remote central A/C, infloor heating, custom duct work. , High Efficient gas furnaces, GEO Thermal, mobile home furnaces & A/C, remote central A/C, in-floor heating, custom duct work.
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||9:00 AM - 2:00 PM|
Method(s) of PaymentCash, Check, Money order, MasterCard, Visa & Discover credit cards and debt cards.
Refund and Exchange PolicyAppliances - 3 days
HVAC - no return after installation.
Parts - 30 days if not used