BBB Business Review

BBB Accredited Business since

Dale's Refrigeration & Heating, Inc.

Phone: (715) 284-5931 Fax: (715) 284-7142 View Additional Phone Numbers 25 N 2nd St., Black River Falls, WI 54615 View Additional Email Addresses http://www.dalesref.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sales and service of heating and air conditioning equipment and major household appliances.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dale's Refrigeration & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dale's Refrigeration & Heating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dale's Refrigeration & Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: February 04, 2000 Business started: 07/01/1984 in WI Business started locally: 07/01/1984 Business incorporated: 04/28/1987 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Natural Resources
101 S Webster St, PO Box 7921, Madison WI 53703
Phone Number: (608) 266-2621
Fax Number: (608) 261-4380

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mrs. Jill Borreson, Owner
Contact Information
Principal: Mrs. Jill Borreson, Owner
Business Category

Heating & Air Conditioning Duct & Duct Fittings Appliances - Major - Dealers Appliances - Major - Parts & Supplies Fireplaces Appliances - Major - Service & Repair Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Dale's Refrigeration & Heating, Inc. sells the following brand(s): Appliances: Maytag, Whirlpool, Kitchen Aid, & Crosley., Heating: Amana, Lennox, Coleman & Miller

Dale's Refrigeration & Heating, Inc. offers the following product(s): GeoThermal, gas fireplaces, mobile home furnaces and A/C, remote central A/C, infloor heating, custom duct work. , High Efficient gas furnaces, GEO Thermal, mobile home furnaces & A/C, remote central A/C, in-floor heating, custom duct work.

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Su: Closed
H: Closed
Method(s) of Payment
Cash, Check, Money order, MasterCard, Visa & Discover credit cards and debt cards.
Refund and Exchange Policy
Appliances - 3 days
HVAC - no return after installation.
Parts - 30 days if not used
Service Area
Jackson County & parts of Eau Claire, LaCrosse, Trempeleau, Clark & Monroe Counties.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations