This business is not BBB accredited.Additional Locations
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This company offers sales, service, and installation of heating and cooling systems. Services also include a propane supplier, outdoor wood boiler, ventilation, custom sheet metal, and Pex-AL-Pex tubing distributor for both residential and commercial properties.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Custom Heating and Cooling Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644
Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590
Type of Entity
Business ManagementMr. Tim Voigt, President Mr. Chris Keller, Field Manager Ms. Clarissa Rochester, Office Manager
Heating & Air Conditioning Dehumidifying Equipment Duct & Duct Fittings Fireplaces Gas - Propane Gas - Propane - Equipment & Supplies Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Boilers - New & Used Heating Equipment Humidifying Apparatus Furnace Sales & Service Geothermal Heating & Cooling Air Duct Cleaning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Hydronic Heating Air Duct Systems Heating & Air Conditioning - Filters Radiant Heating Furnace Cleaning In-floor Heating Boilers - Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Hours of Operation
|M||:||7:30 AM - 4:30 PM|
|T||:||7:30 AM - 4:30 PM|
|W||:||7:30 AM - 4:30 PM|
|Th||:||7:30 AM - 4:30 PM|
|F||:||7:30 AM - 4:30 PM|
|24-Hour Emergency Service / Marshfield Location: By Appointment Only|
Service Area35 Mile Radius
Industry TipsHiring a Home Improvement Contractor-Tips Home Improvements
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Additional Phone Numbers
- (715) 387-2665(Phone)
Additional Email Addresses
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.