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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers repair, maintenance and installation for heating and cooling systems in the residential, commercial and industrial markets. Services include: new installation, preventative maintenance, repair, custom duct work, refrigeration, air purification, humidifiers, and boilers.
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A BBB Accredited Business since
BBB has determined that A & N Heating-Cooling, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for A & N Heating-Cooling, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Nasi N. Vinca, Owner
Heating & Air Conditioning Auto Air Conditioning Equipment Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Boilers - Supplies & Parts Heating Equipment Humidifying Apparatus Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Duct Systems Heating & Air Conditioning - Filters Boilers - Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
A & N Heating-Cooling, LLC sells the following brand(s): Amana, Bryant, Carrier, Goodman, Lennox, Rheem, Ruud, Trane, York., Goodman, Trane
Method(s) of PaymentCash, check, credit card
Service AreaMilwaukee, Ozaukee, Racine, and Waukesha Counties.
Industry TipsHome Improvements
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
5840 S Packard Ave
Cudahy, WI 53110 (414) 916-5025 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: We entered into a contract with A&N Contracting (*****: **** *****) on August 5, 2014. He was to remodel a property we own at **** * **** ***************** **. The work was to be completed on or before September 22, 2014 and cost $35,871.00 per the signed contract. As of September 11, 2014, a total of $33,023.25 had been sent to A&N by us. Shortly after September 11, 2014, **** started refused phone calls, texts, two letters from a lawyer and a phone call by a Milwaukee police detective. He is also refusing to return any unused funds to us or to sent us any documentation showing where the $33,023.25 was spent. He was asked by the other GC not to return to the job site for failure to pay the sub-contractors and for extremely poor quality work. Since September 11, 2014, we have spent an additional $9,100 in order to continue fixing up the property for a total, so far, of $42,303. Because he didn't finish the job and because much of it has to be re-done, we are looking to spend approximately $55,000 total in fixing up the property. In addition, we found that he had spent approximately $3,700 at Home Depot purchasing tools under this job. Also, we estimate that, of the $33,023.25 that was sent to him, about $10,000 of that is unaccounted for.
Desired Settlement: I think that **** and his company are responsible for the $10,000 in unaccounted funds which he is refusing to return to us. In addition, I feel that he is responsible for the additional expenditures that we had to make in order to finish the job and to redo the poor work that he did, which is an additional $19,129.00. These come to a grand total of $29,129.00 that we are asking for in settlement. We have documentation of both the items purchased by **** at Home Depot, estimates of the work done and pictures showing the work that he and his subcontractors did on our house.
This letter is in regards to the complaint made by ***** ******** claiming we were hired as a contractor for **** ** **** *** ********** **. While we did have some involvement in the project, which will be outlined later, our company A&N Heating-Cooling LLC had no contract with ***** ********. The contract that you provided us a copy of is with A&N Contractor Services which is not our company, nor does the person whom the contract is ******** ****** have any affiliation with our company. Our involvement was with ******** ****** only. We have only had one correspondence with ***** (see enclosed e-mail) which was to provide her with our bank information per ********’s request. ***** has made no attempt to contact us via e-mail or phone.