BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers complete home furnishings and accessories. In-home delivery services can be provided.
Request a Quote
A BBB Accredited Business since
BBB has determined that Ashley Furniture HomeStore meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Ashley Furniture HomeStore include:
- Length of time business has been operating
- Response to 377 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||293|
|Total Closed Complaints||377|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||25|
Type of Entity
Limited Liability Company (LLC)
Business ManagementHomestore Customer Care, Ashley Furniture Mr. Art Balducci, Regional Manager - Wisconsin Mr. Dan Castaneda, Regional Manager - Indiana & Illinois Ms. Jessie De La Pena , Regional Manager - California Mr. Gary Donovan, Regional Manager - California Mr. Al Ghadban, Regional Manager - California Mr. Bryant Gills , Operations Manger - Florida Ms. Sally Halverson , Regional Manager - Arcadia & Eau Claire Ms. Lesia Kelly , Operations Manager - Georgia Mr. Greg King , Regional Manager - Florida Mr. Steven King , Regional Manager - Florida Mr. Curtis Lewis , Regional Manager - California Mr. Steve Neudorff, Regional Manager - California Ms. Kathy Noga , Regional Manager - Illinois Ms. Veronica Ornelas, Operations Manger - California Mr. Ira Peters, Operations Manager - Wisconsin, Illinois & Indiana Mr. Greg Roy , Regional Manager - Georgia Ms. Malissa Souza, Operations Manager - Florida
Furniture - Retail Furniture Stores (NAICS: 442110)
Products & Services
Ashley Furniture HomeStore offers the following product(s): This company provides home furnishings & accessories including Simmons bedding, financing & delivery services.