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BBB Accredited Business since
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This company offers adult and teen driving instructions, both classroom and behind the wheel.
A BBB Accredited Business since
BBB has determined that Tri-County Driving School, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Tri-County Driving School, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
These agencies may include:
Type of Entity
Business ManagementMr. David J. Gawinski, President
Driving Instruction Automobile Driving Schools (NAICS: 611692)
526 W Wisconsin Ave
Appleton, WI 54911 (920) 734-7330 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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|6/23/2014||Problems with Product/Service | Complaint Details Unavailable|
Problems with Product/Service
Read Complaint Details
Complaint: My daughter ******* ******* is enrolled in the driver's education program at Tri County Driving school in ********* **. On May 3, 2012, her driver's education instructor told her that he would be picking her up at 5:30pm, but he instead showed up at 4:30pm without notice. Normally, the students are given a schedule to follow, and on that schedule, my daughter's normal time was 4:30pm, but the driving instructor had told her from the prior appointment, that the next time he was picking her up (on May 3rd), that he would be there at 5:30pm, and again, he showed up at 4:30pm. We paid $315.00 for this driver's education class, and now since this happened, they are trying to charge me a fee of $45.00 for a missed appointment, they are also trying to take my daughters instructors permit away, as well as they are no longer providing her with driver's education classes.
Desired Settlement: I would either like a refund for the services so that I may go to another driver's education program so that my daughter may finish what she needs to. I would really just like for my daughter to be able to finish out her instruction at Tri County so that she may be able to get her license when she turns 16. I do not believe that we should be charged for a missed appointment when the driver's education instructor specifically told my daughter to be there at 5:30pm, and he decided to show up at another time. I do not believe that is fair, and it I am not being provided the services that I paid for.
TRI COUNTY DRIVING SCHOOL, INC*** ** ********* ***
********* ** *****
Milwaukee. WI 53214
To Whom It May Concern:
Today, the owner, David Gawinski,
was able to speak to Ms* ****** ** ******* about the
seems to have been some confusion about her daughter's appointment
time. The owner has decided to not charge the student the $45.00 for her missed driving
Mr. Gawinski also explained to Ms. ******* how we
use our green appointment cards, so
we do not have any
seemed happy with this resolution. Her daughter will be rescheduled for her
next behind the wheel appointment and
will continue her instruction with Tri County
This matter has
been dealt with and is closed. Thank you.