This Business is not BBB accredited
Two Colors Kennel
Phone: (715) 257-7510 Unlisted, Athens, WI 54411
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This business offers AKC Siberian Huskies. They have an assortment of colors and bloodlines including racing and show lines.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Two Colors Kennel include:
- Length of time business has been operating
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Two Colors Kennel include:
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Sherri A. Mabie, Owner
Dog Breeders Pet Boarding & Kennels All Other Animal Production (NAICS: 112990)
Products & Services
Two Colors Kennel offers the following product(s): AKC Registered Siberian Huskies
Method(s) of PaymentPayPal, WesternUnion, MoneyGram, Cashiers Check, Postal Money Order, Cash
Industry TipsPurchasing a Puppy over the Holidays? Check Your List Twice
THIS LOCATION IS NOT BBB ACCREDITED
Athens, WI 54411 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I purchased a siberian husky from this breeder in April of 2014. Upon vet visits it was discovered that the dog had a genetic defect in the knees causing the knee cap to slide out of place(luxating patella). My initial contact with the breeder was that she would speak with her vet and be in touch. She never did call me back and after several months I contacted her again and she told me my vet needed to contact her vat and send xrays. I explained to her that there were no xrays and that two vets had diagnosed her by hand and you could feel the patella popping out of place. I did however have my vet contact hers as requested and they spoke at length with my vet stating that hers understood the situation and it was indeed something that was not caused by human hands and it was a genetic issue. Since then I have tried to reach out to her 4 times to resolve this issue and she has never responded back to me and appears to be avoiding this situation all together.
Desired Settlement: The dog will require upwards of $4000 in surgeries to repair the issue and per the contract their is no cash refunds. At the same time it has been a year and giving the dog back is no longer an acceptable arrangement either. In speaking with several other breeders it is common to give another dog to cover the one that has the issue. They never request the problematic dog returned since all they would do is put them down.