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Wisconsin

This Business is not BBB accredited

Two Colors Kennel

Phone: (715) 257-7510 Unlisted, Athens, WI 54411 http://www.twocolorskennel.com

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Description

This business offers AKC Siberian Huskies.  They have an assortment of colors and bloodlines including racing and show lines.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Two Colors Kennel include:

  • Length of time business has been operating
  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for Two Colors Kennel include:

  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Two Colors Kennel
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: June 10, 2011 Business started: 05/01/2010 in WI Business started locally: 05/01/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Agriculture, Trade and Consumer Protection
P.O. Box 8911, Madison WI 53708
http://datcp.state.wi.us/
Phone Number: (800) 422-7128
hotline@datcp.state.wi.us

Type of Entity

Sole Proprietorship

Business Management
Ms. Sherri A. Mabie, Owner
Contact Information
Principal: Ms. Sherri A. Mabie, Owner
Business Category

Dog Breeders Pet Boarding & Kennels All Other Animal Production (NAICS: 112990)

Products & Services

Two Colors Kennel offers the following product(s): AKC Registered Siberian Huskies

Method(s) of Payment
PayPal, WesternUnion, MoneyGram, Cashiers Check, Postal Money Order, Cash
Industry Tips
Purchasing a Puppy over the Holidays? Check Your List Twice

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    Unlisted

    Athens, WI 54411

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Types of Complaints Handled by BBB

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  • Advertising or Sales
  • Billing or Collection
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  • Guarantee or Warranty

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Complaint Detail(s)

9/12/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I purchased a siberian husky from this breeder in April of 2014. Upon vet visits it was discovered that the dog had a genetic defect in the knees causing the knee cap to slide out of place(luxating patella). My initial contact with the breeder was that she would speak with her vet and be in touch. She never did call me back and after several months I contacted her again and she told me my vet needed to contact her vat and send xrays. I explained to her that there were no xrays and that two vets had diagnosed her by hand and you could feel the patella popping out of place. I did however have my vet contact hers as requested and they spoke at length with my vet stating that hers understood the situation and it was indeed something that was not caused by human hands and it was a genetic issue. Since then I have tried to reach out to her 4 times to resolve this issue and she has never responded back to me and appears to be avoiding this situation all together.

Desired Settlement: The dog will require upwards of $4000 in surgeries to repair the issue and per the contract their is no cash refunds. At the same time it has been a year and giving the dog back is no longer an acceptable arrangement either. In speaking with several other breeders it is common to give another dog to cover the one that has the issue. They never request the problematic dog returned since all they would do is put them down.