BBB Accredited Business since
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This company offers breeding and sales of AKC registered, purebred Cocker Spaniel puppies.
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A BBB Accredited Business since
BBB has determined that Penny Lane Cocker Spaniel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Penny Lane Cocker Spaniel include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Patricia A. Rockstroh, Owner
Dog Breeders All Other Animal Production (NAICS: 112990)
Hours of Operation
|M||:||10:00 AM - 12:00 PM|
|T||:||10:00 AM - 12:00 PM|
|W||:||10:00 AM - 12:00 PM|
|Th||:||10:00 AM - 12:00 PM|
|F||:||10:00 AM - 12:00 PM|
Refund and Exchange PolicyPer contract that is signed when they take a puppy home. If a customer calls and returns a puppy, they can receive a substitute puppy or a gift certificate for purchase of similar pet puppy. No Refunds
Alternate Business NamesPat Rockstroh's Penny Lane Cocker Spaniels
Industry TipsPurchasing a Puppy over the Holidays? Check Your List Twice
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview