Business ProfileforForwardDental

In 2022 I received a bill from Forward Dental in Bay View, ** (************************************************ ************) for $30.00. I promptly called them and let them know this amount was to be **vered by insurance and then I mailed them hard **pies of my dental summary plan description along with an Excel spreadsheet of deductibles met, ** pays paid, out of pocket spent, and did all of the math and sent all the backup explaining that the $30 needed to be **vered by insurance and asked them to resubmit it to insurance. I never heard back. Then a few months later, I get the $30 bill in the mail again. I called again. They said they had no re**rd of ever talking to me before and told me to pay $30. I explained again that they needed to resubmit to insurance. This cycle has been going on since 2022. (me calling, them doing nothing and **ntinuing to send a $30 bill). Now, all of a sudden, this bill has mysteriously turned into a bill for $51.20. The bay view office has since been shut down for a few months now, and the bill tells me to call the bay view office........ I tried calling their **************** and they told me to call the location I had the service. I told them the location I had the service was shut down and is permanently closed. they said they **uldn't help (though in the letter informing patients the bay view office will be shut down, they said to **ntact the **rporate office with questions..) I am very **ncerned that this $30 discrepancy they refuse to work on has now magically turned into $51.20. How on earth did that happen! and there is no one I can call or **ntact and no one who has even tried to help me since 2022. I am begging for help and resolution. I would like to be able to talk to someone at Forward Dental and have them **nfirm they will tell me where this magically $51.20 amount came from and tell me that they will resubmit the $30 to insurance as they should have in 2022.