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Find a Location

UW Credit Union has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • UW Credit Union

      3750 University Ave Madison, WI 53705-2144

    • UW Credit Union

      P.O. Box 44963 Madison, WI 53744-4963

    • UW Credit Union

      6750 Century ave Middleton, WI 53562

    • UW Credit Union

      748 Algoma Blvd Oshkosh, WI 54901-3512

    • UW Credit Union

      250 S Grand Ave Sun Prairie, WI 53590

    Business ProfileforUW Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers credit union service.

    Business Details

    This is a multi-location business.

    Find a Location

    UW Credit Union has 30 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • UW Credit Union

        3750 University Ave Madison, WI 53705-2144

      • UW Credit Union

        P.O. Box 44963 Madison, WI 53744-4963

      • UW Credit Union

        6750 Century ave Middleton, WI 53562

      • UW Credit Union

        748 Algoma Blvd Oshkosh, WI 54901-3512

      • UW Credit Union

        250 S Grand Ave Sun Prairie, WI 53590

      Location of This Business
      3750 University Ave, Madison, WI 53705-2144
      BBB File Opened:
      6/19/1998
      Years in Business:
      92
      Business Started:
      9/1/1931
      Business Started Locally:
      9/1/1931
      Alternate Business Name
      • University Of Wisconsin Credit Union
      Business Management
      • Paul Kundert, President/CEO
      Contact Information

      Principal

      • Paul Kundert, President/CEO
      • Jon Bundy, Legal Counsel

      Customer Contact

      • Paul Kundert, President/CEO
      • Jon Bundy, Legal Counsel
      Additional Contact Information

      Fax Numbers

      • (608) 236-2450
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/16/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I have identified certain transactions on my consumer report to be a result of identity theft. I confirm that I did not provide written permission or instructions for the identified transactions to be reported on my consumer report. Therefore, I am requesting that the reporting of this information be removed, blocked, and deleted within 4 business days from the receipt of this letter. Account ********** WISCU Account Number: **********Sincerely,*****************************
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie G

      1 star

      10/09/2023

      Someone scammed my info and opened an account in my name and I received a letter that said congrats your account was approved! I called immediately and they assured me that account was flagged for fraud and had been locked. 2 weeks later I got a credit card in the mail and a special pin number to withdraw cash from the card if I wanted. Are You *----- Kidding Me?!? So much for a "locked" account! Not happy. :(

      UW Credit Union Response

      10/16/2023

      Thank you for your membership and or bringing this issue to our attention. We have attempted to connect with you and have not heard back from you. You can always contact us by calling **************.

      Local BBB

      BBB Serving Wisconsin

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