5/7/2014 I am very disappointed in the practice of Kohler Credit Union of constantly changing the terms and conditions of our home equity line of credit. I have been a customer for over 20 years. First they eliminated our line of credit because they claimed the value of our home fell. Then they decided that we needed to pay flood insurance, so we purchased flood insurance. That was 5-7 years ago, now they want to change the terms and require us to have a lower deductible on our flood insurance. Causing a financial hardship on us because flood insurance is far more expansive than home owners. In fact it is 4 times more.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by William M. on 5/7/2014 | Submit a Customer Review
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1 person found this review helpful .
11/5/2013 I lost an unknown amount of money while I had a checking account with KCU. So I closed my account, and moved to my current credit union and have had no more problems. Seems strange to tell a person who checks her bank account several times a day, that she made a banking error and we can search your account for $30/hour. I should have filed this years ago. They lie and cheat. Now I have to play nice again as they gave me my vehicle loan, but you can be sure that once I am able, it will be refinanced and moved again. I do not trust KCU. The amount of money I know I lost due to some kind of errors on their part was $100.00. To acuse me of not writing down my transactions, and what not is ridiculous. Like I said earlier, I have not had these issues since I moved my checking and savings to my current credit union.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Jennifer B. on 11/5/2013 | Submit a Customer Review
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1 person found this review helpful and 1 person did not find this review helpful.