BBB Business Review

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This business is not BBB accredited.

Divine Consign, Inc.

Phone: (262) 501-8388 PO Box 5151, Elm Grove, WI 53122 View Additional Email Addresses http://www.divineconsignsale.com


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Description

Divine Consign is a 5-day, semi-annual women's consignment event held in three locations (Milwaukee, Whitefish Bay and Hartland) twice a year.  The event features gently used women's clothing and accessories in all sizes and styles.  Consignors who participate in the event earn between 60-75% of what they sell and receive a check within two weeks following the event.  There is no fee to attend and following the event clothing and accessories are donated to local partner charities.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

As of August 12, 2015 this company's website advertising contains use of the BBB logo. This company is not currently a BBB Accredited business. Our policies prohibit such a reference as it is a violation of trademark rights of the Council of Better Business Bureaus, Inc. The business' rating with the BBB will be affected until the advertising is changed or until the business becomes BBB Accredited. The company was sent a letter regarding this on July 1, 2015.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Divine Consign, Inc. include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Divine Consign, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Divine Consign, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 2013 Business started: 04/01/2009 in WI Business started locally: 04/01/2009 Business incorporated 08/05/2009 in WI
Type of Entity

Corporation

Business Management
Ms. Jessi Wrench, Owner Ms. Jessica L. Purtell, Owner
Contact Information
Principal: Ms. Jessi Wrench, Owner
Business Category

Consignment Service Clothing - Retail Clothes - Consignment & Resale Other Clothing Stores (NAICS: 448190)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.