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BBB Business Review

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BBB Accredited Business since

Kontney Computer Group LLC

Phone: (262) 662-0811 W229 S8670 Big Bend Drive, Big Bend, WI 53103 http://www.kontney.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides both residential and commercial computer information technology services including trouble shooting, virus detection and removal, wireless network installation, server installation and maintenance user training, disaster recovery and repair.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kontney Computer Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kontney Computer Group LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Kontney Computer Group LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 16, 2005 Business started: 11/15/2001 Business started locally: 11/15/2001 Business incorporated 11/25/2002 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Karrina Kontney, Vice President Mr. Kyle C. Kontney, President
Contact Information
Principal: Ms. Karrina Kontney, Vice President
Customer Contact: Mr. Kyle C. Kontney, President
Business Category

Computers - Service & Repair Computers - Sys Designers & Consult Computers - Training Computers - Networks Other Computer Related Services (NAICS: 541519)

Products & Services

Kontney Computer Group LLC sells the following brand(s): Adobe, Dell, HP, Intuit, Lenovo, Microsoft, Norton

Kontney Computer Group LLC offers the following product(s): Acrobat, Desktops, Laptops, Microsoft Software, QuickBooks, Servers

Method(s) of Payment
Visa, Mastercard, American Express, Discover, Cash, Check
Refund and Exchange Policy
30-Day Return or Hard, no returns on software.
Industry Tips
Laptop Security

Customer Review Rating plus BBB Rating Summary

Kontney Computer Group LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.