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Anything Digital LLC

Phone: (262) 923-8200 View Additional Phone Numbers W231N7956 Martin Ct, Sussex, WI 53089 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company offers an add-on for Joomla computer platform.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Anything Digital LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Anything Digital LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 19, 2011 Business started: 06/07/2010 in WI Business started locally: 06/07/2010 Business incorporated 09/11/2010 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Victor A.B. Drover PhD, Founder/CEO Mr. Ron Van Schaik Sr., Customer Service Lead
Contact Information
Principal: Mr. Victor A.B. Drover PhD, Founder/CEO
Customer Contact: Mr. Ron Van Schaik Sr., Customer Service Lead
Business Category

Computer Software Publishers & Developers Internet Services Internet Shopping Web Design Internet - Web Hosting Computers Hardware, Software & Services Software Publishers (NAICS: 511210)

Industry Tips
Laptop Security

Customer Review Rating plus BBB Rating Summary

Anything Digital LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    W231N7956 Martin Ct

    Sussex, WI 53089 (855) 566-6524 (262) 923-8200


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/4/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: On may 22 I asked for a Refund on time ( for $35 USD, they told me that they would refund this cancelling the purchase on Paypal. I waited a long time but they didn't do anything. On August 8 I asked again for my refund. They told me that they mised it and that since Paypal does not allow for cancellations after 30 days thay needed an account thay can send a payment to. I send them my paypal account and noticed them that by this method Paypal would charge me $10 USD for taking out the money from my account, and that they should pay it because of their negligence and delay. They answer me that they dont take any responsibility on the extra fees. The charge related to this 3rd party is because of their negligence. If they had returned the money when I asked for it Paypal would had give me that money back to my credit card with no extra fees. Because of their delay Paypal will charge me. They Guarantee 30 Day Money Back, and I'm waiting since MAY, So it seemms pretty clear that is their responsability. ... These are lies?

Desired Settlement: I want my 35 USD back. I Want 10 USD for the extra fee. I want a indemnification of 50 USD for waiting 3 month to have my money back for a service that I didn't use. **********************************************************************************

Business Response: The complainant did request a refund within the 30 days as per our Refund Policy for the $35 value of the subscription, at that time we offered support which was declined. The response declining the support was missed and the refund was not processed. 

When several months later the complainant inquired again regarding the refund, it was no longer possibly to simply process a refund through Paypal since this can only be done for 60 days after the purchase date. We offered to send the $35 to the complainant's Paypal account in order to honor the refund, which can be used at full value to make any online purchases or payments.

The complainant then requested an additional $10 to cover the processing fees associated with transferring funds from the Paypal account to his financial institution. We declined to pay the additional 3rd party fees on the basis of our Terms of Use which states " In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use the products." Paypal itself does not charge any fees to the recipient, the disputed fees are from the complainant's financial institution.

After additional consideration we offered to cover the expense of the processing fees associated with transferring funds from the Paypal as a courtesy if written proof of the cost could be provided. The complainant supplied such proof in the form of a webpage that shows the cost of the financial institution's fee yesterday afternoon. We received notice of the BBB complaint with demands for an additional $50 before we had a change discuss and respond to the provided information.

We offer the refund of $35 as well as the $10 as a courtesy as offered for a total of $45 to be sent to the provided Paypal account as a final settlement of any disputes the claimant has against Anything Digital

Consumer Response:

Better Business Bureau:

There is a link with the emails that proof that what they are saying is a lie. They offered me the refund, I accepted it but then they never gave it to me.

Then *** explicit said on one of this emails that HE MISSED IT.

So please don't lie and accept your responsabilities.

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.

I want my money ASAP.



**** ***** *******

4/14/2013 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: They sell a product online that does not perform as advertised. This program alleges that it integrates with one of their other programs called **** ***, a calendar system. We realized that this program does not integrate properly and the result is listing of calendar events from this program an hour earlier than actual. They continue to sell this program to this day and the answer from the company was this program is no longer supported and the issue will not be addressed. This is the answer from the company: "Sorry for the missed post. This is an issue that has arisen because **** * and RSVP handle timezones differently (likely related to newer versions of php). This is one of the reasons we have integrated registrations directly in **** *** * for Joomla 2.5 + Unfortunately, since Joomla 1.5 is EOL and this would require a major redesign of RSVP this will not be addressed.

Desired Settlement: I would rather that the company resolve the issue as we have already deployed websites for clients that have now realized the issue and the fact that it is really not usable as is. To rework the sites would require significant work and to not deliver on the contracted features could result in legal issues for our company not being able to deliver a working product based on sales efforts to gain client business.

Business Response: We will be glad to refund the subscription for "I'll be there RSVP"

Note that **** *** * can be installed on currently supported Joomla versions which has registration capabilities similar to RSVP (some functionality is different), which will not require the integration that causes these issues.

I am sending a personal email to the customer offering the refund.

Thank you,