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Wisconsin

BBB Accredited Business since

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Description

This company offers the parts and equipment for manufactured homes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wisconsin Homes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Wisconsin Homes, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wisconsin Homes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1969 Business started: 01/01/1965 in WI Business started locally: 01/01/1965 Business incorporated: 01/06/1986 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Lamont Nienast, President Mr. Shannon L. Nienast, General Manager
Contact Information
Principal: Mr. Lamont Nienast, President
Customer Contact: Mr. Shannon L. Nienast, General Manager
Business Category

Building Materials Manufactured Homes - Equipment & Parts Modular Homes Home Builders Manufactured Home (Mobile Home) Manufacturing (NAICS: 321991)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Service Area
WI, MN, IA, ND, MI, CA
Industry Tips
Contractor Certification (Dwelling)

Additional Locations

  • 425 W. McMillan St.

    Marshfield, WI 54449 (715) 384-2161

  • PO Box 250

    Marshfield, WI 54449

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Complaint Detail(s)

3/21/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Our met with Wisconsin Homes and was appointed as the dealer for ***** *** ***** only to have the agreement cancelled with no warning or contact. We have incurred considerable expense in both actual costs and time to promote Wisconsin Homes in our area. We are just about to enter a major trade show to promote them only to find this out. We have been working closely with them and a customer of ours and are days away from finalizing the sale of the first house

Desired Settlement: At the least we expect coverage for the cost already incurred to promote their line of homes plus the revenue from the loss of the sale of our first home

Business Response: ***** ******** ****** did not have a display model.   We require builders to have a model.   To my knowledge ***** ******** ****** has never sold a home.  

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I attended their facility and have a model home on display was never a brought forward as a requirement nor was this concern communicated to us in any manner. Secondly we have just closed the sale of our first home and where notified of the change when we where calling about finalizing an order. At the same time we had just made an offer to purchase property for a display home.  When they were approached by another party in the area they were fully aware that we had committed to promote them at a local home builder show and had booked advertising in the local market. They failed to even contact us in any manner of the potential change in our relationship

Regards,

***** ****

 

 

Business Response: ***** was told on multiple occasions they needed a model home to be a builder.  WI Homes was unaware of *****'s offer to purchase property or any home show.  There has been little communication with him since intial meetings from mid summer 2013.   We have not built any homes for ***** *********.   His lack of activity is why we no longer work with him.     

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved