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Description

This company provides in-store and online sales and servicing and bike fitting services for all types of bicycles, including recumbent bikes, recumbent trikes, recumbent tandems and accessories and Volae Recumbents.  This company also provides sales and service of snowboards, snowshoes and accessories, as well as ski equipment and snowboard boot rental.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hostel Shoppe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hostel Shoppe include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hostel Shoppe
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 22, 2013 Business started: 02/28/1974 in WI Business started locally: 02/28/1974 Business incorporated 02/28/1974 in WI
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. Rolf H. Garthus , Owner Mrs. Barbara E. Garthus, Owner
Contact Information
Customer Contact: Mrs. Barbara E. Garthus, Owner
Principal: Mr. Rolf H. Garthus , Owner
Business Category

Bicycle - Dealers Bicycles - Repair Ski Equipment - Retail Trike Conversions, Sales & Service Bicycle Racks & Security Systems Sporting Goods Stores (NAICS: 451110)

Products & Services

Hostel Shoppe sells the following brand(s): www.hostelshoppe.com sells: Volae, ICE, HP Velotechnik, Catrike, Grenspeed, Hase, RANS, SUN, Terratrike, KMX Trikes and Optima, www.hostelshoppebicycles.com sells: Specialized, Giant, Surly, The North Face, Burton, Fischer, Salomon, Rossignol, Smartwool, Yakima, Shimano, SRAM and PearliZumi

Hours of Operation
M: 10:00 AM - 7:00 PM
T: 10:00 AM - 7:00 PM
W: 10:00 AM - 7:00 PM
Th: 10:00 AM - 7:00 PM
F: 10:00 AM - 7:00 PM
S: 10:00 AM - 5:00 PM
Method(s) of Payment
Cash, Visa, MasterCard and Discover
Alternate Business Names
Hostel Shoppe, Ltd.
Industry Tips
Internet Shopping

Additional Locations

  • 3201 John Joanis Dr

    Stevens Point, WI 54482 (800) 233-4340 (715) 341-2453

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.