BBB Business Review

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This business is not BBB accredited.

Cream City Tile & Bath Remodeling

Phone: (414) 421-9293 8410 S 35th St, Franklin, WI 53132

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This company provides residential and light commercial installation of natural (stone and marble) and man-made (ceramic/porcelain) tile products and repair of tile and small vinyl jobs. Bathroom as well as kitchen remodeling offerings include: bathroom accessories (shower doors, stalls and tub areas), countertops, fireplaces, floors (above or below grade), grout etch-outs and replacement, kitchen backsplashes, mosaics and walls. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cream City Tile & Bath Remodeling include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cream City Tile & Bath Remodeling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 1991 Business started: 05/01/1975 in WI Business started locally: 05/01/1975
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
Phone Number: (608) 261-8467

Type of Entity

Sole Proprietorship

Business Management
Mr. Jeff A. Adair, Owner
Contact Information
Principal: Mr. Jeff A. Adair, Owner
Business Category

Bathroom Remodeling Grout Resurfacing & Repair Contractors - Flooring Kitchen Remodeling Tile & Marble Mosaics Bathroom Accessories Ceramic Products - Decorative Countertops Fireplaces Shower Doors & Enclosures All Other Specialty Trade Contractors (NAICS: 238990)

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
Weekends by appointment
Method(s) of Payment
cash , checks
Service Area
Metro Milwaukee
Industry Tips
Contractor Certification (Dwelling) Construction Laws-Wisconsin Residential Home Improvements

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.