BBB Accredited Business sinceAdditional Locations
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This is a bank offering financial services which include personal and business banking services, checking and savings accounts, IRAs, CDs, offering loans for business and individuals including auto loans, home equity, mortgage loans, reverse mortgages, real estate loans, and lines of credit.
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A BBB Accredited Business since
BBB has determined that Tri City National Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Tri City National Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Nationwide Mortgage Licensing System
Wisconsin Department of Financial Institutions, 345 W. Washington Avenue, 4th Floor, Madison WI 53703
Phone Number: 608-261-7578
Type of Entity
Business ManagementMr. Craig Dedrick Sr., President Ms. Kristen Gagliano III, Senior Vice President Mr. Gary Grobner Sr., Senior Vice President Mr. Frederick Klug Sr., Senior Vice President & CFO Ms. Laura Kramer III, Senior Vice President - Operations Manager Mr. Ronald Puetz Sr., CEO/Chairman of the Board Ms. Jeri Sturino III, Senior Vice President - Loan Operations Ms. Kristen Talbott, Vice President-Retail Banking
Banks Loans Loans - Small Business Financial Services Investment Management Mortgage Lender Commercial Banking (NAICS: 522110)
Alternate Business NamesTri City Bankshares Corporation Tri City Investment Services
Industry TipsAdvanced Fee Loans Avoiding Fraudulent Tax Preparation Banking Regulators Counterfeit Currency Credit Card Accountability, Responsibility and Disclosure (CARD) Act Credit-Budgeting Made Easy
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview