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This company offers  complete banking services including mobile banking, online banking services, health savings accounts, fixed rate and variable mortgages, home loans, home equity lines of credit/loans, car loans, business and personal checking, business and personal loans, savings, checking, money market accounts, certificates of deposit, IRAs, financial planning services, investment advisory services, overdraft protection, ATM, and drive-through services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PyraMax Bank, FSB meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for PyraMax Bank, FSB include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PyraMax Bank, FSB
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 12, 1992 Business started: 08/10/1895 in WI Business started locally: 08/10/1895 Business incorporated: 08/10/1895 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Financial Institutions
345 W. Washington Ave. 4th Floor, Madison WI 53703
Phone Number: (608) 266-1064

Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
Phone Number: 608-261-9555

Type of Entity


Business Management
Mr. Richard B. Hurd, CEO/President Ms. Monica Baker, Senior Vice President/Marketing/Human Resources Mr. Richard Krier, CFO Mr. Chuck Mauer, Chief Risk Officer Karen Murphy, SVP Chief Operations Officer/BSA Officer
Contact Information
Customer Contact: Ms. Monica Baker, Senior Vice President/Marketing/Human Resources
Principal: Mr. Richard B. Hurd, CEO/President
Business Category

Banks Mortgage Bankers Banking Services Savings Institutions (NAICS: 522120)

Industry Tips
Banking Regulators Bankruptcy-Consumers Considering Bankruptcy

Additional Locations

  • 1015 Marquette Ave

    S Milwaukee, WI 53172 (414) 762-7600

  • 1500 E Moreland Blvd

    Waukesha, WI 53186 (262) 798-0201

  • 1605 W Mitchell St

    Milwaukee, WI 53204 (414) 645-5962

  • 318 N Water St

    Milwaukee, WI 53202 (414) 238-2952

  • 405 Rivercrest Ct

    Mukwonago, WI 53149 (262) 363-3021

  • 7001 W Edgerton Ave

    Greenfield, WI 53220 (414) 421-8200

  • 8001 W National Ave

    West Allis, WI 53214 (414) 336-7000

  • 9000 W Drexel Ave

    Franklin, WI 53132 (414) 425-9000


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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Additional Phone Numbers

  • (414) 421-6802 (Fax)
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