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BBB Accredited Business sinceFind a Location
Phone: (262) 619-2700 Fax: (262) 916-8505 View Additional Phone Numbers 555 Main Street, Suite 400 Headquarters, Racine, WI 53403 View Additional Web Addresses
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Johnson Financial is the holding company for Johnson Bank, which has more than 50 offices in Wisconsin and Arizona. Servicing consumers and business clients, the company offers standard banking fare such as savings accounts and loans in addition to insurance, investment, and wealth management services. The Johnson Trust Unit, serves high-net-worth individuals and institutional investors, has more than $2 billion of assets under management. The group also provides international and private banking services.
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A BBB Accredited Business since
BBB has determined that Johnson Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Johnson Bank include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
Phone Number: 608-261-9555
Type of Entity
Business ManagementMr. Thomas Bolger, CEO Ms. Judith Carre Sutfin, CFO Mr. Peter X. Engel, Executive Vice President Ms. Sally A. Smith, Senior Vice President, Director of Marketing
Related BusinessesJohnson Insurance Services, LLC
Banks Financial Planning Consultants Financing Investment Advisory Service Investment Securities Loans Loans - Small Business Consumer Finance & Loan Companies Real Estate Loans Financial Services Estate Planning & Management Financing Consultants Mortgage Bankers Loan Modification Real Estate Loan Modification Banking Services Investment Management Financial Planning Kit Loan Servicing Mortgage Lender Monetary Authorities-Central Bank (NAICS: 521110)
Hours of Operation
|Hours vary by location|
Alternate Business NamesJohnson Financial Group, Inc
Industry TipsAdvanced Fee Loans Avoiding Fraudulent Tax Preparation Banking Regulators Bankruptcy-Consumers Considering Bankruptcy Counterfeit Currency Credit Card Accountability, Responsibility and Disclosure (CARD) Act Credit-Budgeting Made Easy
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB
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BBB Complaint Process
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BBB Reporting Policy
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Additional Phone Numbers
- (888) 769-3796(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.