Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          CCF Bank has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CCF Bank

              219 Fairfax St Altoona, WI 54720-1181

            • CCF Bank

              436 E La Salle Ave Barron, WI 54812-1517

            • CCF Bank

              2125 Cameron St Eau Claire, WI 54703-4947

            • CCF Bank

              3625 Gateway Dr Eau Claire, WI 54701-4875

            • CCF Bank

              50659 N Main St PO Box 37 Eleva, WI 54738

            Business ProfileCCF Bank

            Bank
            Multi Location Business

            Additional business information

            Additional Info:
            This firm was formerly known as Citizens Community Federal Credit Union.
            See all additional business information

            Contact Information

            219 Fairfax St

            Altoona, WI 54720-1181

            Get Directions
            Visit Website
            (800) 590-9920

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers financial services.

            Business Details

            This is a multi-location business.

            Find a Location

            CCF Bank has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CCF Bank

                219 Fairfax St Altoona, WI 54720-1181

              • CCF Bank

                436 E La Salle Ave Barron, WI 54812-1517

              • CCF Bank

                2125 Cameron St Eau Claire, WI 54703-4947

              • CCF Bank

                3625 Gateway Dr Eau Claire, WI 54701-4875

              • CCF Bank

                50659 N Main St PO Box 37 Eleva, WI 54738

              Location of This Business
              219 Fairfax St, Altoona, WI 54720-1181
              BBB File Opened:
              8/28/1997
              Years in Business:
              86
              Business Started:
              1/1/1938
              Business Started Locally:
              1/1/1938
              Alternate Business Name
              • Citizens Community Federal Bank
              Business Management
              • Mr. Tyler Tomesh, Regional Manager
              • Ms. Jill Koehler, Marketing Director
              Contact Information

              Principal

              • Mr. Tyler Tomesh, Regional Manager

              Customer Contact

              • Mr. Tyler Tomesh, Regional Manager
              • Ms. Jill Koehler, Marketing Director
              Additional Contact Information

              Fax Numbers

              • (715) 836-0079
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/24/2022

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              My mortgage is with CCF Bank and they have incorrectly reported to the credit bureaus that my mortgage was discharged through bankruptcy, chapter 7. I still receive, and pay, a monthly **** with them for my mortgage. I filed a dispute through Experian, but CCF Bank maintained that my mortgage was discharged through bankruptcy. I believe that CCF should either report that I'm paying as agreed, which I am, or they should stop billing me and remove themselves from my deed.
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Caridad G

              05/03/2021

              They get done with they need to but *** experienced a lot of mistakes with deposit amounts and excess fees.

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.