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BBB Business Review

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BBB Accredited Business since

Oak Creek Automotive

Phone: (414) 761-3250 7948 S 27th St, Oak Creek, WI 53154 http://www.oakcreekautowi.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers complete domestic & foreign auto/truck repair in addition to fleet & mobile services including air conditioning, axle/front-end wheel alignment, batteries, brakes, clutches, diagnostics, electrical, engines, heating, oil (lube) changes, side glass replacement, shocks, struts, timing belts, tires (balancing/installation/repair/rotating), transmissions plus tune-ups.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oak Creek Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Oak Creek Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oak Creek Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 08, 1996 Business started: 04/21/1988 in WI Business started locally: 04/02/1989 Business incorporated 04/21/1988 in WI
Type of Entity

Corporation

Business Management
Mr. Bob Gutknecht, President
Contact Information
Principal: Mr. Bob Gutknecht, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Mobile Brake Service Engines - Rebuild & Exchange Lubricating Service - Automotive Transmissions - Automobile Truck Repair & Service Wheel Alignment, Frame & Axle Service - Auto Auto Services Battery Supplies Auto Repair - Shocks Auto Repair - Tune-Up Auto Services - Oil & Lube Auto - Fleet Maintenance Auto Parts & Supplies - New Clutches Heaters - Automotive Shock Absorbers Tire Dealers Auto Air Conditioning Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Products & Services

Oak Creek Automotive sells the following brand(s): AC Delco, ASE Certified, Cooper & Hankook tires, DENSO-Toyota, Fel-Pro (gaskets/seals), Ford Motorcraft, NAPA Auto Care Center, SKF Auto Parts, TECH-NET Professional Auto Service.

Hours of Operation
M: 7:00 AM - 9:00 PM
T: 7:00 AM - 9:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 9:00 PM
F: 7:00 AM - 6:00 PM
S: Closed
Su: Closed
Alternate Business Names
Oak Creek Automotive, Inc.
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.