7/20/2016 i have purchased several car parts from rock auto. delivery is not a problem. i had to return a wrong part today. i noticed the original part was shipped to me from a local place and shipping was $9.99. now i am returning it to the same place in long island and the return fed ex is $5.37. i feel ripped off on shipping. certainly amazon they are NOT.
This customer had a NEUTRAL experience with this business.
by hkahncpa on 7/20/2016 | Submit a Customer Review
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11/16/2015 This is my first purchase from Rock Auto. The site seems easy to use. Seems to have some problems with shipping from the same warehouse. Ordered 2 of the same item. One shows it from warehouse A and the other from warehouse B. Since I was in the parts distribution business and retail sale for many years I will be looking at the quality of the in house brands. Will need to receive my order before I can rate the business. Don't know why they ask for a review of service etc. I just placed my order???????
This customer had a NEUTRAL experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Robert A. on 11/16/2015 | Submit a Customer Review
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10/25/2015 Part numbers are not always correct. $2.89 to ship a 66 cent bulb. Really!! Website is complicated and very unfriendly. Prices are good
This customer had a NEUTRAL experience with this business.
by Doug T. on 10/25/2015 | Submit a Customer Review
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1 person found this review helpful .
9/16/2015 The radiator for my 2000 Kia was not a good fit. I made it work, but it wasn't fun ! *******
This customer had a NEUTRAL experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Richard S. on 9/16/2015 | Submit a Customer Review
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1 person found this review helpful .
8/29/2015 Rockauto don't returns easy.
This customer had a NEUTRAL experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Robert T. on 8/29/2015 | Submit a Customer Review
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1 person found this review helpful and 1 person did not find this review helpful.
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