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BBB Accredited Business since

Northern Drivetrain, LLC

Phone: (651) 245-1208 Fax: (651) 344-4397 2071 Glacier Dr  Ste 3, St Croix Falls, WI 54024 http://www.northerndrivetrain.com

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Description

This company specializes in new parts for on-road, off-road, and recreational autos, as well as, for monster trucks, tractors, and trailers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northern Drivetrain, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Northern Drivetrain, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northern Drivetrain, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 20, 2010 Business started: 01/01/2009 in WI Business started locally: 01/01/2009 Business incorporated: 01/11/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gabriel F. Osten, Owner
Contact Information
Principal: Mr. Gabriel F. Osten, Owner
Business Category

Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt Automotive Parts and Accessories Stores (NAICS: 441310)

Products & Services

Northern Drivetrain, LLC sells the following brand(s): American Axle, Dana Spicer, Neapco, Northern Drivetrain, Ouverson Engineering, Powertrain Industries, Timken, Victory Performance Parts, Warn

Method(s) of Payment
Major credit cards and PayPal.
Refund and Exchange Policy
Any normally stocked products may be returned for a full refund within 30 days from the date a shipment is received. Special orders may be returned within 30 days from the date a shipment is received subject to a 20% restocking fee. Returns made more than 30 days after the date a shipment is received, but less than 90 days after the date a shipment is received, will be subject to a 20% restocking fee. Returns will not be accepted more than 90 days from the date of sale.

All returns must be accompanied by a Return Form, listing the Return Authorization (RA) number and order number. Items must be in new, undamaged, unused, unaltered, and resalable condition and include the original manufacturer’s packaging. Any items not meeting these requirements may be subject to additional fees, or may not be accepted.

Northern Drivetrain, LLC reserves the right to modify this policy at any time. Any such updates will be posted to www.NorthernDrivetrain.com when they take effect.  Please see the return policy on our website for the most up to date information:  http://www.northerndrivetrain.com/ndt_return_policy.html
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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