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Braeger Auto Sales of Milwaukee, LLC
Phone: (414) 304-1894 View Additional Phone Numbers 8341 S 27th St, Franklin, WI 53132
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This company sells used cars and trucks.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Braeger Auto Sales of Milwaukee, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Maneage, Owner Mr. Jason Enders, Sales Manager Mr. Todd Reardon, President
Related BusinessesBraeger Chevrolet, Inc. Braeger Ford, Inc.
Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)
Alternate Business NamesBraeger Auto Sales of Franklin, LLC Braeger Auto Sales of Greenfield, LLC
Industry TipsAuto-Buyback Guarantee-Terms & Conditions for Consumers Before You Buy Flood-Damaged Cars
THIS LOCATION IS NOT BBB ACCREDITED
8341 S 27th St
Franklin, WI 53132 (414) 304-1894 Directions
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Additional Phone Numbers
- (414) 304-1970 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: My wife and I purchased a vehicle. a 2003 Pontiac Grand AM from Braeger on 9/16/2014 because her previous car went out on her. She is a full time student and needs a car to get back and forth to and from school and to be able to pick up our son from school while I work. We used the last of our money to buy this car for her. On Thursday 10/9/2014. The car stopped on her in the middle of the freeway in rush hour traffic. She was almost hit 3 times, I almost lost my wife that day and my son his mother. I know that Braeger sells "as-is" cars but come on the car didn't even make it a month and they can't do anything to take care of us? Basically we were told the car is sold as-is and there's nothing they can do about it. Wow. How's that for customer service. I could see if we had the car for 6 months but less than a month!
Desired Settlement: I would at least like Braeger to have a heart and help us out since their vehicle couldn't even make it past a month and now won't start which puts us back in the predicament we were in before.
We have received and reviewed the concerns Mr. ****** has stated regarding his Pontiac Grand Am. I have attached several documents for your review.
The first 5 pages detail the vehicles CARFAX history. The vehicle was purchased, brand new, in August of 2003 in Fond du Lac, WI. As you will note, the original had the vehicle for over 8 years, and performed regular maintenance, including: oil changes, tire rotations, emission inspections, new tires, coolant flushes, brake pads, brake rotors, alignments, etc. The second owner is listed as the dealership where the original owner traded the vehicle. The actual second owner of the vehicle purchased it in November of 2011, and continued with the regular maintenance as well. We obtained the vehicle in August of 2014. Our technician performed a complete inspection and the vehicle was offered for sale at our satellite used vehicle location, Braeger Auto Sales of Franklin.
I have also attached the Wisconsin Buyewrs Guide, signed by ****** ****** and a Braeger representative, stating that the vehicle had been inspected and was being sold AS IS - NO WARRANTY.
I have also attached the "AS IS" Disclosure, signed by Justin ****** and a Braeger representative, stating that the vehicle is being sold AS IS.
I have also attached the "Acknowledgement of Receipt of Documents" form signed by Justin ****** and a Braeger Representative, stating the he had received copies of all necessary forms, including the AS IS Disclosure.
Braeger has been selling and servicing vehicles in Milwaukee and the Southeastern Wisconsin since 1923. We are a respected business leader in the community and have a great reputation for taking care of our customers. The situation Mr. ****** encountered with his vehicle is unfortunate, but to blame Braeger or suggest we don't have a heart, is a not fair. Over the past 91 years, Braeger's community support, involvement, generosity and charitable contributions are unquestionable.
As we state on our AS IS Disclosure: Courtesy discounts on labor for repairs or maintenance may be available in our service departments for Braeger customers. We would be more than happy to diagnose the issue, at no charge to Mr. ******, then discuss a reasonable resolution to those concerns. If Mr. ****** would like our service department to diagnose his vehicle, at no charge, I ask that he contact **** ****** at ************.