12/9/2014 Took my Subaru Outback in for an oil change, fuel filter change and polishing the headlights. I dropped it off at 7:45am. They called at 3:30pm and said it was done, that's 7 hours later. I just noticed three large oil spots on my driveway. If they can't do a simple oil change then forget it. I never received an inspection sheet showing the condition of the car, fluids topped off, etc.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by John E. on 12/9/2014 | Submit a Customer Review
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1 person found this review helpful .
9/15/2014 My husband and I were lied to repeatedly by the sales staff as well as the service department staff when we bought our Subaru. They treated us so poorly that we felt degraded by their entire staff. After we purchased the car and found out that we were lied to by the salesman and the service department we wanted to tade the car in for a different car (more expensive) and they wouldn't even deal with us. They set up an appointment for us to come in and look at a vehicle and then kept us waiting for over 45 minutes and lied to us the *** ******* wasn't there when he just walked right by us. Over the year and a half that we were disrespected and repeatedly lied to we finally had enough and traded the car in at a Ford dealer because we refused to take our car to Sommers or deal w/them and there wasn't a closer Subaru dealer in our area.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Wendy S. on 9/15/2014 | Submit a Customer Review
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1 person did not find this review helpful.