10/23/2015 After weeks of searching for a used truck, I found the one I wanted at Metro Ford and Kia of Madison. I called and spoke with Kevin ******** and asked specific questions about the truck. I was particularly concerned because I would be driving 5.5 hours one way to see it in person. I explained this to Kevin when I called back inquiring about financing. I also spoke with Adam **** who emailed me but had zero interest in the sale or even know he emailed me. What a joke this place is. At no point did Kevin tell me the truck had damage to the body (on 3 sides!) which the pictures cleverly disguised, the truck was not detailed at all when I arrived - still smelled like an ashtray, and the tires had extreme wear which I specifically asked about. All in all, the deceit and lies coming from this dealership caused me to walk away from the sale and write this review. I left the dealership extremely disappointed with Kia, Metro Ford, Kevin, and the entire sales staff.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Steve J. on 10/23/2015 | Submit a Customer Review
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