I purchased a used Nissan in February 2015 from their lot, the vehicle had good reviews and the price was right. I asked the salesman if there was anything wrong with the vehicle, such as the heating, air conditioning, radio, and so on. He said no, everything is fine, it all works great. In the past 4 months I have had to have the vehicle serviced four times by either the dealership or by my own mechanic. Now I find out the air conditioning is corroded and needs to be replaced, of course that is not covered by the extended warranty I purchased. It will cost close to $2,000 to get the vehicle in good condition. The salesman at East Madison Toyota was not truthful about the problems with the vehicle, and the sales manager was not willing to help with any of the three defects found by the Nissan repair shop. I will not shop there again and would not recommend them to anyone.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
Comment from the Business
******, it was a pleasure speaking with you, I appreciate your business along with the opportunity for us to assist you in the repairs. If you have any further questions or comments, please let me know?
GM, East Madison Toyota
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