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          Griffin's Hub Chrysler Jeep Dodge Ram has 1 locations, listed below.

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            Business ProfileGriffin's Hub Chrysler Jeep Dodge Ram

            New Car Dealers
            BBB accredited business

            Contact Information

            5700 S 27th St

            Milwaukee, WI 53221-4129

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            Email this Business
            (888) 378-5237

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/23/1999

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Griffin Hub Chrysler Jeep Dodge Ram offers new and used car sales and service.

            Business Details

            Location of This Business
            5700 S 27th St, Milwaukee, WI 53221-4129
            Email this Business
            BBB File Opened:
            12/13/1999
            Years in Business:
            25
            Business Started:
            12/1/1998
            Business Started Locally:
            12/1/1998
            Business Incorporated:
            4/10/1998
            Accredited Since:
            12/23/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Griffin Sales, Inc.
            Business Management
            • Jim Griffin, Owner & President
            • Gary Greenwood, Vice President
            • Tom Enters, General Manager
            • Ferit Dzelili, Assistant Manager
            Contact Information

            Principal

            • Jim Griffin, Owner & President

            Customer Contact

            • Jim Griffin, Owner & President
            • Gary Greenwood, Vice President
            • Tom Enters, General Manager
            • Ferit Dzelili, Assistant Manager
            Additional Contact Information

            Fax Numbers

            • (262) 251-1820
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I took my Dodge Ram **** to the dealership in March of 2023 because I was having issues with overheating. I was told that it was a sensor and that it would cost me $1,300.00. I was told I had to leave my vehicle there a few days because the part had to be ordered. I was told that it wouldn't take so long but it is now 7 months and they still have my car. and my money! I gone in a few times, called also and each time was told the part is on back order. I go in and I'm told its the manufactures fault not there's. I have been given the runaround and excuse after excuse.
            Read More
            Read 7 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kimberly C

            04/13/2023

            I checked in to my 7am appt so my van could be looked at for repairs. At 3pm I hadn’t heard anything from them so I called for an update, at that time I was told that they hadn’t even look at my van .The reason was …that the mechanic was behind in doing repairs. Okay I understand that things happen but what I Don’t understand was the lack of consideration that wasn’t given to me. There wasn’t a courtesy call place to inform me of what was going on with my van even though I was told that someone was assigned to update me. So after them having my van for 8 hrs I asked “ well could he at least replace the lightbulb on my van ” I was told he was working on another car. What is the use in making an appointment with them ? And after 8 hrs nothing get done ,not even having a lightbulb replaced. I wasn’t able to have my other main concern addressed . I was forced to give a 1 star which is truly overrated!

            Griffin's Hub Chrysler Jeep Dodge Ram Response

            04/17/2023

            Hello ********, Thank you for taking your time to share your feedback with our team. We sincerely apologize that we missed the **** on providing you with great customer service and clear communication. We will use your experience as a coaching tool for our entire team and greatly appreciate the time you took to speak with our service manager. We are glad you will give our team a second chance to improve the first impression and if you have any additional insight you would like to share, we would be happy to learn more. Our team is available at ************************************ or **************************************** Thanks ********!
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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