9/29/2014 My gas light went on about two weeks ago. I scheduled an appointment at Ewald Dodge to find out what was wrong. I took it in and waited for a call from the dealer to tell me what needed to be fixed. When they called the estimated repairs were $880 and three parts needed to be replaced. I was floored and called my local mechanic (where I usually go to) and he told me that not only was that quote too high, but mostly likely not all three parts needed to be fixed. I got my car from the dealer and took it to my mechanic and it only ended up costing me $86 and all that needed to be replaced was my gas cap. I'm extremely upset that they were going to charge me for all those extra things that didn't need to be fixed.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Sara C. on 9/29/2014 | Submit a Customer Review
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1 person found this review helpful .
8/11/2014 This was the worst experience I have ever had. No communication or very little. I feel like I got ripped off. Will never shop for anything here again.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by R. W. on 8/11/2014 | Submit a Customer Review
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1 person found this review helpful .
7/28/2014 After taking a Jeep in 3+ times, it may be fixed for the time being. The service department staff aren't helpful at all. They pass the buck all the time and don't care to take ownership of their jobs. Now I have a broken seat, the service department says I'll need to contact the parts department to see if they have the part in stock. No one their takes ownership of their jobs to try and rectify the problem.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Dana C. on 7/28/2014 | Submit a Customer Review
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