8/5/2013 You DO NOT want to purchase a vehicle from Ewald Automotive Group in Oconomowoc! I purchased a used 2010 Chrysler Town and Country minivan from them, and within 2 weeks, the tire stem blew off when I was filling it with air! This was a Saturday afternoon, so I called the dealer. Nobody answered for a long time, and then someone from the service department answered. They told me to tow the vehicle to their location in Mayville or somewhere near there. I did, but Ewald then refused to pay for the tire repair and/or tow even though they told me they would handle everything! They were very rude, condescending an lied about everything. Seven months later, I still haven't gotten my tire fixed (it needed the pressure sensor but the tow company didn't have that when they fixed my tire!) and I paid like $350 dollars or so for something that should have been covered. They lost out in potential sales of 5 or more new vehicles for my new business and I tell everyone not to purchase vehicles from them due to my experience. On top of it, I never received my title from time even though I had to pay for it and they refuse to get my title for me.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by unhappy customer on 8/5/2013 | Submit a Customer Review
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