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Wisconsin

BBB Business Review

BBB Accredited Business since

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Description

This company offers new and used vehicles, commercial and fleet vehicles; sales, service, parts, and body shop; vehicle leasing and rentals.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ewald Automotive Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Ewald Automotive Group, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Ewald Automotive Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

top
BBB file opened: April 01, 1964 Business started: 01/01/1964 in WI Business started locally: 01/01/1964 Business incorporated: 08/19/1993 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Motor Vehicles
120 State Street, Montpelier VT 05603-0001
http://www.aot.state.vt.us/dmv/dmvhp.htm

Dept. of Agriculture, Trade and Consumer Protection
P.O. Box 8911, Madison WI 53708
http://datcp.state.wi.us/
Phone Number: (800) 422-7128
hotline@datcp.state.wi.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Craig Ewald, President Ms. Christine Elliker, Executive Assistant Mr. Tom Ewald, Vice President Ms. Wendy Wagner, Marketing Manager
Contact Information
Customer Contact: Ms. Christine Elliker, Executive Assistant
Principal: Mr. Craig Ewald, President
Related Businesses
Ewald Fleet Solutions, LLC Ewald Chrysler Jeep Dodge of Oconomowoc
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Body Repair & Painting Auto Renting & Leasing Auto Repair & Service Transmissions - Automobile Auto Repair - Windshield, Glass Shops Auto Services Auto Repair & Service - Diesel Auto Accessories Auto - Fleet Service Financing New Car Dealers (NAICS: 441110)

Products & Services

Ewald Automotive Group, LLC sells the following brand(s): Chrysler , Jeep, Dodge , Ram , Ford , Chevrolet, Buick , Kia, Airstream

Service Area
Southeastern Wisconsin
Alternate Business Names
Ewald Chevrolet Buick, LLC Ewald Chrysler Jeep Dodge, LLC Ewald Chrysler Jeep Dodge, LLC of Oconomowoc Ewald Fleet Solutions, LLC Ewald Kia of Oconomowoc Ewald's Airstream of Wisconsin, LLC Ewald's Hartford Ford, LLC Ewald's Venus Ford, LLC Mayfair Rent-A-Car, LLC
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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