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Find a Location

Evansville Ford, LLC has 1 locations, listed below.

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    Business ProfileforEvansville Ford, LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides the sale of new and used cars along with parts and repairs. Services include: air conditioning, brakes, transmission, suspension, exhaust/muffler, tune-ups, tires, diagnostics, oil changes and more. 

    Business Details

    Location of This Business
    428 Union St, Evansville, WI 53536-1381
    BBB File Opened:
    7/11/2011
    Years in Business:
    15
    Business Started:
    8/1/2008
    Business Started Locally:
    8/1/2008
    Business Incorporated:
    5/8/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. James W. Bozich, Co-Owner
    • Mr. Mark J. Geiger, Co-Owner
    • Mr. Pat Carr, General Manager
    Contact Information

    Principal

    • Mr. James W. Bozich, Co-Owner
    • Mr. Pat Carr, General Manager

    Customer Contact

    • Mr. Pat Carr, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a 2011 **** F150 from Evansville Ford on Thurs 09/29; within a day or 2 the vehicle was showing Tire Sensor Codes along with the Check Engine Light. I called on Tues 10/04 & scheduled an appt for Fri 10/07. They wanted me to pay to put the truck the diagnostics to see what was going on. I stated that I just purchased this truck and shouldn't have to & they accepted that. The service person (*****) stated that they had replaced the front 2 tire sensors already & the rear 2 were the ones going off now. She also said the oxygen sensor was causing the check engine light & 1 of the back-up sensor could be malfunctioning. They flipped the back-up sensors (L to ***** to L) to see if that would fix it. She would call & email me what was wrong & what the cost would be. I didn't receive an email, but she left a message on Fri evening. I called on Mon 10/10 & was told that to replace the 3 sensors it was going to cost me about $550/$600. I talked to the Manager; he confirmed the cost/diagnosis & told him that I expected more from a Dealership. I wasn't going to pay. He then states that they actually replaced 1 of the rear tire sensors already & that they could get reimbursed for that, but that didn't come out right away & if I hadn't questioned it they would have let me pay for it???!!? If I had to pay for the diagnostics & replacing 3 sensors it would cost $700/$750. The manager offered to compromise at $390 before tax. That is not acceptable to me. I paid $11,000 for the truck & shouldn't have issues within a couple days of purchasing. When purchasing the truck I was offered to purchase an extended warranty, but declined it. My complaint is that I think they knew the sensors were bad & cleared the codes to sell the vehicle. I believe they should stand behind their product & cover the repairs.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samuel K

    5 stars

    10/11/2022

    Great experience and a very smooth transaction for my wifes new vehicle. Couldnt be happier.

    Local BBB

    BBB Serving Wisconsin

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