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Find a Location

Boucher Chevrolet, Inc. has 1 locations, listed below.

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    Business ProfileforBoucher Chevrolet, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/21/2007

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers the sale of new and used automobiles. This company also offers factory certified pre-owned vehicles. 

    Business Details

    Location of This Business
    1421 E Moreland Blvd, Waukesha, WI 53186-3960
    BBB File Opened:
    2/2/2007
    Years in Business:
    42
    Business Started:
    7/1/1981
    Business Started Locally:
    7/1/1981
    Business Incorporated:
    7/21/1981
    Accredited Since:
    11/21/2007
    Type of Entity:
    Corporation
    Business Management
    • Gordie Boucher Jr., Owner
    Contact Information

    Principal

    • Gordie Boucher Jr., Owner

    Customer Contact

    • Gordie Boucher Jr., Owner
    Additional Contact Information

    Fax Numbers

    • (262) 548-8226
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle in 2018 with advertised low miles (48K). Since, then the vehicle has needed over $9K in repairs, in addition to paying for a vehicle warranty at purchase. On September 2021, I received a letter from the ******************************* stating that the vehicle in question was involved in a odometer tampering scheme. The vehicle report (from Carfax) shows a June 2013 mile record of *****, however, the vehicle was purchased by dealer in 2017 with ****** miles. ****** did not question how or why a vehicle would only acquire ***** additional miles in 3 years. Per the Federal agent, in November of 2017, the vehicle actually had ******* miles. Federal agent suggested I call and speak with General Sales Manager. I called *** Paolo September 2021 and after I explained the situation and asked for options, he told me that the dealer was a victim and didn't offer any options. Additionally, he questioned the truthfulness of the letter and rushed me off the phone.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth G

    1 star

    06/12/2023

    Poor service. I dropped my vehicle off the night before the appointment and was asked when I needed the car returned by. I said I needed by end of business day the following day (day of appointment). The service rep said that would not be an issue. On the afternoon of the appointment date, I had to call the service department 45 mins before they closed, only to find out that my car was not done and that the repair had always been scheduled for a day and a half. No one had ever mentioned needing a day and a half for repair. In fact, the letter I got from Chevy.GM regarding the repair said if would take half a day to fix. Very frustrated and will not be doing any more business with Boucher.

    Local BBB

    BBB Serving Wisconsin

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