Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Appleton Chevrolet has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAppleton Chevrolet

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 9/12/2002

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company offers new and used automobile sales and service.

            Business Details

            BBB File Opened:
            7/10/1991
            Years in Business:
            41
            Business Started:
            2/1/1983
            Business Started Locally:
            2/1/1983
            Business Incorporated:
            2/25/1983
            Accredited Since:
            9/12/2002
            Type of Entity:
            Corporation
            Alternate Business Name
            • Bergstrom Chevrolet-Cadillac, Inc.
            • Bergstrom Appleton Chevrolet
            • Bergstrom Saab
            • Appleton GM
            • Bergstrom Chevrolet-Cadillac
            Business Management
            • John F. Bergstrom, CEO & Chairman
            • John Hogerty II, Vice President
            • Tim Bergstrom, President & COO
            • Scott Stielow, Vice President of Operations
            Contact Information

            Principal

            • Tim Bergstrom, President & COO

            Customer Contact

            • John F. Bergstrom, CEO & Chairman
            • John Hogerty II, Vice President
            • Tim Bergstrom, President & COO
            • Scott Stielow, Vice President of Operations
            Additional Contact Information

            Fax Numbers

            • (920) 749-5808
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Scott E

            1 star

            11/11/2023

            My wife's Chevy Equinox had engine failure in late March 2023. She towed it to our local mechanic who told us the engine needed to be replaced due to it burning out the engine with no warning or indication to the driver. She called Chevrolet in Detroit to get help and was referred to the closest Chevy Dealership to us; Bergstrom Chevrolet in Appleton. She called them 3 times to set up an appointment in 2 days to set up an appointment to get a diagnostic text on the engine (per the parent company's policy.) The first time she called the technician promised to talk with Manager and call her back, that never happened. She tried to call 2 more times since she had to work in 4 days and needed transportation and never got a call back. Chevrolet is using this as an excuse to deny us reimbursement for their faulty design. The lack of response from Bergstrom Chevrolet and their parent company cost us about $8000.00 intially when we had to trade in her Equinox for $2000.00 credit to a replacement vehicle (when her vehicle's value was $10,350.00 per NADA, before the engine blew. Her vehicle was recently paid off, and the replacement for us cost $19,999.00, and we have loan payment that is $30/mo more than her previous loan at double the interest rate. If the parent company insists that the dealers do this diagnosis before unsuspecting Chevy drivers fall into this trap, then dealers need to respond to these need, even if the vehicle was not purchased from them. I recently call the service area to ask why they did not respond, and the Man I talked to acted like he did not care and had incorrect information on the model years these repairs are reimbursed for.

            Local BBB

            BBB Serving Wisconsin

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.