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BBB Business Review

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BBB Accredited Business since

ABC Audio Video, LLC

Phone: (262) 483-6656 Unlisted, Port Washington, WI 53074

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers design, sell, and install for audio and video equipment for residential and commercial markets.  Services include: home theater, home entertainment, home automation, intercoms. whole house audio, low voltage wiring, video surveillance, projectors, sound systems, speakers, and televisions. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ABC Audio Video, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ABC Audio Video, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ABC Audio Video, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 31, 2012 Business started: 07/01/2007 in WI Business started locally: 07/01/2007 Business incorporated 01/01/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Christopher J. Klug, Owner
Contact Information
Principal: Mr. Christopher J. Klug, Owner
Business Category

Audio-Visual Consultants Audio-Visual Equipment - Service & Repair Security Control Equipment & System Monitors Paging Equipment & Service Teleconference Service Videoconferencing Services Television Sys & Equipment - Closed Circuit Contractor - Low Voltage Systems Cable TV, Internet & Telephone Installation Service Security Cameras Surveillance Equipment, Sales & Service Home Automation Sound Control Structures & Equipment Wire & Cable - Non-Electric Audio-Visual Equipment - Dealers Electronic Equipment & Supplies - Dealers Home Theater Intercoms Systems & Services Sound Systems & Equipment All Other Specialty Trade Contractors (NAICS: 238990)

Service Area
Sheboygan, Ozaukee, Racine, Kenosha, Walworth, Washington, Milwaukee, and Waukesha Counties
Industry Tips
Home Improvements

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.