If yes, click here to login.
BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers debt relief services, including consolidation and bankruptcy through Chapter 7,13 and 128 options, and non-bankruptcy options including debt settlement and debt negotiation.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Debt Advisors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Debt Advisors include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State Bar of Wisconsin
P.O. Box 7158, Madison WI 53707-7158
Phone Number: 6082573838 8007287788 Customer Service
Type of Entity
Business ManagementAtty. Michael S. Georg, Owner Atty. Chad L. Schomburg, Owner
Attorneys & Lawyers - Bankruptcy & Taxes Bankruptcy Assistance & Services Credit - Debt Consolidation Services Offices of Lawyers (NAICS: 541110)
Hours of Operation
|M||:||9:00 AM - 6:00 PM|
|T||:||9:00 AM - 6:00 PM|
|W||:||9:00 AM - 6:00 PM|
|Th||:||9:00 AM - 6:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 11:00 AM|
Alternate Business NamesDebt Advisors Law Offices Milwaukee
Industry TipsBankruptcy-Consumers Considering Bankruptcy Choosing a Credit Counseling Agency Choosing a Credit Counselor Credit Report-Understanding Your Credit Report Debt-How to Repay Your Debt
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
1830 W Mason St., Suite 4
Green Bay, WI 54303 (920) 499-2234 Directions
2108 Kohler Memorial Dr., Lower Level
Sheboygan, WI 53081 Directions
2600 N Mayfair Rd Ste 700
Milwaukee, WI 53226 (414) 755-2400 Directions
2810 Crossroads Dr Ste 4000
Madison, WI 53718 Directions
5008 Green Bay Rd., Suite 2
Kenosha, WI 53144 (262) 997-0736 Directions
601 Oregon St Lower Level
Oshkosh, WI 54902 (920) 966-0315 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (262) 997-0736(Phone)
- (888) 222-5615(Phone)
- (608) 237-1550(Phone)
- (920) 966-0315(Phone)
- (920) 499-2234(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: On 9/16/11 I started the process of filing for Chapter 13 Bankruptcy with the assistance of Attorney ******* ***** with Debt Advisor. Under consultation of Attorney *****, I gave him a list of all debts and debtors which included Capitol One Auto Finance for a vehicle I own (2006 Mercury) and a vehicle I co-signed for my daughter (2007 Dodge) which I surrendered. My bankruptcy was confirmed on 1/11/2012. I was assigned **** ******** as a Trustee. I was ordered to do a 5-year Chapter 13 plan, which I was attempting complete, but it was dismissed before I could complete it. Fund were taken and paid through the Trustee until 12/2014. I was just told that there is 2 other vehicles that I did not have our own. I trusted Debt Advisors to assist me through this situation. I paid into this according to schedule, and through the trustee. Capitol Once has taken my vehicle and told me that they did to receive any funds and that I still owe them $7,323.00. Where did all of my payments go to and to whom? I have called and called Attorney ***** every day since January to ask him what was going on with the Chapter 13. I have paperwork stating that funds ($15,314.00) I paid into this. Capitol One has informed me that they did not receive any payment, and took my vehicle. WE Energies also stated that they were not paid and tacked the entire old bill onto my new bill. IRS has intercepted my taxes and said that they were not paid either. None of my creditors were paid. I would like to know where the money went. I cannot consult with the Trustee without getting in touch with Attorney *****, who is not taking my calls or returning messages I have left from him. I need this Attorney to assist me in straightening out what is wrong, as I have paid him for the services. I am so stressed out because Attorney ***** and cannot tell me where all of the money I paid went to. I am so disappointed because I trusted Debt Advisors to assist me in a professional manner. Now I am getting the run around and no answers. This is so unfair that I paid my attorney and money into this Chapter 13. Attorney ***** will not respond to any of my calls. I strongly believe that I was not properly represented by Debt Advisor. And he has not tried to assist me in sorting this horrible nightmare out. Since this started, I have had anxiety attacks due to the stress. I have all of the documents that were submitted showing how much I have paid into this Chapter 13. I need Debt Advisors Attorney ***** to sit down with me and explain and fix the issues that I paid them to resolve for me at no additional cost!
Desired Settlement: I want Debt Advisors to assist me in sorting out the errors they made, assist me in getting vehicle back at no additional charges. I have paid years into the Bankruptcy and paid Attorney ***** in full.
I empathize with ******** and I am happy to meet with her to discuss her options. However, I dispute that the situation is my fault.
Specifically, the bankruptcy trustee filed a Motion to Dismiss her case on 12/8/14. My office sent her a letter on 12/10/14 to explain that there was a deadline to Object to this Motion. We sent her an Email on 12/23/14 and called her and left a message on 12/26/14. My assistant spoke to her on 12/29/14 and she indicated that she wanted the case to be dismissed. Consequently, we did not Object and the court dismissed the case.
******** then called my office on 2/26 and left a message. I called her back and advised her to schedule an appointment to discuss. I met with her on 2/27/15 and we reviewed the bankruptcy trustee's website to identify the payments she had made. I explained that the bankruptcy trustee paid Capitol One over 12,000.00. However, there remained a balance on the account. The balance was likely due to the fact that the interest rate on the contract was much higher that the interest rate provided for under the chapter 13 plan. I explained this fact to her. However, I understand these issues can be confusing. At ********'s request, I called Capitol One on 3/10/15 Auto to confirm they had received these payments. Capitol One would not speak to me so I called ******** to advise her that she should call Capitol One Auto to request a payment history. She then called and left a message for me on 3/14/15. She called back on 3/16/15 and spoke to my partner and he sent her a copy of the trustee payment history which detailed all payments made to Capitol One.
Again, I am happy to discuss her options. However, my office was diligent in our representation of ********. She advised my office that she wanted the bankruptcy dismissed. That is the reason her car was repo'd and tax refund intercepted.
**** ******** *** ******** ****
Business Response: I am happy to meet with *** to resolve her concerns. Clearly there appears to be miscommunication relative to these issues.
I am available tomorrow afternoon, 4/22 between 4:00 and 5:30. She can call me to confirm the appointment, or schedule the appointment by responding to this email. I will not be in the office this Saturday, but I can see her the following Saturday 5/2 between 2:00 and 4:00.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Today 4/22 is not a good time to meet. I wish I could see **** sooner, but I can make the appointment on 5/2 at 2:00pm. I will see where this appointment takes me in solving my problems.
Problems with Product/Service
Read Complaint Details
Complaint: Just looking for my $100 deposit back... Very Simple....no work was done on my Chapter 7...went another route. They told me to fax over a notice stating I would like my $100 refund back and It has been over a month with no response. Left a message on April 1, 2014 and received no returned call. Very unprofessional. Sorry guys....it is the little things that hurt me, but if you really need the hundred dollars... keep it. ******* *
Desired Settlement: Just my $100 dollars.
Business Response: We will send Mr. ********* a $100.00 refund. However, please note that he signed a contract for services. Pursuant to this contract we have 30 days to issue a refund. He submitted his request for a refund 29 days ago, 3/5/14. We will send the $100.00 refund check today to resolve this matter.
Customer Reviews Summary