Business ProfileforLaabs Appliance Parts & Service

CALLED AND SHEDULED A SERVICE CALL TO REPAIR WASHER MACHINE SPEAKING WITH ***** DESCRIBING THE ISSUE WITH THE WASHER. HE REQUESSTED MODEL NUMBER WHICH WAS GIVEN. ***** DIAGNOSED ISSUE OVER PHONE AND RECOMMENDED A PART- FILLER ???. LATER THAT NIGHT after 8 0 clock THE TECHNICIAN CAME OUT AND REPAIRED WASHER AND FOUND ANOTHER ISSSUE TO BE THE *** LOCK WHICH HE REPLACED ALONG WITH THE FILLER ??? . TECHNICAIN REPROGRAMMED AND RAN WASHER THROUGH ALL CYCLES BEFORE LEAVING. I SET WASHER TO WASH A LOAD, IT DID NOT WORK, CALLED LEFT A VOICEMAIL 3/3/23 AND TECHNICIAN AGREED TO COME BACK OUT TO CHECK WORK. A TIME WAS ARRANGED AND HE DID NOT SHOW UP. PPLACED ANOTHER CALL TO RESCHEDULE. THE ***** AGREED AND STATED HE WOULD CALL WHEN TECHNICIAN ARRIVED BACK TO SHOP. HE DID CALL BACK FROM ANOTHER NUMBER WHICH I DID NOT ANSWER. ***** LEFT A VOICEMAIL AND I RETURNED CALL. WITH ALL PARTIES ON THE LINE IT WAS AGREED TECHNICIAN WOULD COME BACK ON 3/5. 3/5 CAME AND NO SHOW, CALL AND LEFT MESSAGE WAITING FOR A RESPONSE ON MONDAY 3/10 NO RESPONSE. CALLED LATER AND LEFT ANOTHER MESSAGE INFORMING THEM OF MY DECISION TO PURCHASE A USED WASHER AND REQUESTED A REFUND AND THEY COULD COME GET PARTS OFF. NO RESOLUTION PROVIDED AND NO CONTACT SINCE 3/10 RESULTING IN FILING THIS COMPLAINT.