Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Advance Service has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Advance Service

              N5014 State Road 175 Fond du Lac, WI 54937-9206

            • Advance Service

              607 Broad St Menasha, WI 54952-3123

            • Advance Service

              189 E 2nd St Fond Du Lac, WI 54935-4463

            Business ProfileAdvance Service

            Major Appliance Services
            Multi Location Business

            Contact Information

            N5014 State Road 175

            Fond du Lac, WI 54937-9206

            Get Directions
            Visit Website
            Email this Business
            (920) 725-1270

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers major appliances sales and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Advance Service has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Advance Service

                N5014 State Road 175 Fond du Lac, WI 54937-9206

              • Advance Service

                607 Broad St Menasha, WI 54952-3123

              • Advance Service

                189 E 2nd St Fond Du Lac, WI 54935-4463

              Location of This Business
              N5014 State Road 175, Fond du Lac, WI 54937-9206
              Email this Business
              BBB File Opened:
              4/15/1999
              Years in Business:
              25
              Business Started:
              4/15/1999
              Business Started Locally:
              4/15/1999
              Business Incorporated:
              5/25/2005
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Advance Affordable Service
              • Advance Major Appliance Repair LLC
              Business Management
              • Denis Berghauer, Owner
              Contact Information

              Principal

              • Denis Berghauer, Owner

              Customer Contact

              • Denis Berghauer, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/10/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On Monday June 6th I called due to refrigerator not working. Technician came and looked at it and had me pay ****** deposit and was coming back June 7th to replace motor which was issue. Technician came back and was paid ****** however the refrigerator is still not working. Called tech on June 8th and was told to restart it and it would work however it does not and now all phone calls and messages are being ignored and not returned and checks have been cashed. Reviewing the company further several other reviews state that same situation.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John P.

              06/19/2021

              The repairman ******, I believe had good intentions to fix my icemaker. It was a rather long process, first wrong part ordered. He installed it , give it 24 hrs to cycle out to make ice. It made ice just one big clump of ice. Comes back 21/2 weeks later. Looks at it said this ice maker isnt going to work. Ok now what?!. He said *** give you half your money back. I didnt agree. He said be there in the mail in 3 days . That was two weeks ago. Hes sketchy,, dishonest and not knowledgeable.

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.