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BBB Business Review

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BBB Accredited Business since

Action Territory

Phone: (262) 857-7000 12345 75th St, Kenosha, WI 53142

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This recreation center provides year-round indoor attractions including: laser tag, "Ballocity," bumper cars, "The Heist Lazer Maze Conquest," and token video arcade. This organizaiton also provides seasonal outdoor activities including: batting cages, go-karts, paintball, jr mini golf, bumper boats, balloons and "water wars." Onsite concessions and a restaurant are available for parties as well as business meetings/team building events.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Action Territory meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Action Territory
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 16, 2011 Business started: 04/01/2002 in WI Business started locally: 04/01/2002 Business incorporated 04/29/1999 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Lewis, Owner Mr. John Nielsen, General Manager
Contact Information
Principal: Mr. John Lewis, Owner
Customer Contact: Mr. John Nielsen, General Manager
Business Category

Amusement Parks & Places Baseball Batting Ranges Golf Courses - Miniature Table Tennis Facilities Childrens & Family Entertainment Paintball - Games & Supplies Parties - Children Event Planners - Corporate Pub Food Food & Beverage Services Balloons - Novelty & Toy Banquet Facilities Go-Karts Pizza Amusement and Theme Parks (NAICS: 713110)

Products & Services

Action Territory sells the following brand(s): "Ballocity" Nerf, Member of International Laser Tag Association

Hours of Operation
Summer: Monday - Friday: 10:00AM-10:00PM, Saturday - Sunday: 10:00AM-11:00PM
Winter: Thursday: 4:00PM-9:00PM, Friday: 4:00PM-9:00PM, Saturday: 11:00AM-10:00PM, Sunday: 12:00PM-8:00PM, Closed Monday-Wednesday
Alternate Business Names
Action Territory LLC Action Territory/Family Fun Park America's Action Territory/Family Fun Park

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.