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Wisconsin

BBB Accredited Business since

SVA, S.C.

Additional Locations

Phone: (608) 831-8181 View Additional Phone Numbers 1221 John Q. Hammons Dr., Madison, WI 53717 http://www.sva.com

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Description

The SVA companies provide a wide range of professional services, including accounting, tax, business sales, mergers and acquisitions, assurance, real estate, information technologies consulting, and medical coding and billing services to privately held businesses and to individuals. The business offers consulting and services in industries including construction, health care, manufacturing and distribution, nonprofit, and real estate. Services are provided for clients in any industry.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SVA, S.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for SVA, S.C. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SVA, S.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: July 02, 1997 Business started: 01/01/1974 in WI Business started locally: 01/01/1974 Business incorporated: 05/30/1974 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Bar of Wisconsin
P.O. Box 7158, Madison WI 53707-7158
Phone Number: 6082573838 8007287788 Customer Service

U.S. Securities and Exchange Commission
450 Fifth Street, NW, Washington DC 20549
http://www.sec.gov
Fax Number: 202-942-9634

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Service Corporation

Business Management
Mr. Carl Schultz, CEO Ms. Bonnie Bailey, Business Development Coordinator Barbara Ecklond, Principal - Business Advisory Services Mr. Timothy Koechel, CPA, CFE, CFF
Contact Information
Principal: Mr. Carl Schultz, CEO
Business Category

Accounting Services Consultant - Strategic Planning Financial Planning Consultants Financial Services Accountants - Certified Public Real Estate Consultants Taxes - Consultants & Representatives Offices of Certified Public Accountants (NAICS: 541211)

Alternate Business Names
SVA Certified Public Accountants, SC SVA Consulting, LLC SVA Healthcare Services, LLC SVA MedCodeSpecialists, LLC
Industry Tips
Advanced Fee Loan Scams Advice Advanced Fee Loans Avoiding Fraudulent Tax Preparation

Additional Locations

  • 1221 John Q. Hammons Dr.

    Madison, WI 53717 (608) 831-8181 (800) 681-0279 (888) 574-4782

  • 18650 W Corporate Dr Ste 200

    Brookfield, WI 53045 (262) 641-6888

  • 4321 W College Ave. Ste 300

    Appleton, WI 54914 (920) 750-6000

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Additional Phone Numbers

  • (800) 681-0279(Phone)
  • (888) 574-4782(Phone)
  • (608) 831-4243 (Fax)
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Complaint Detail(s)

7/29/2012 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: SVA was acting as the billing agent for Radiology Associates of the Fox Valley at the time my******* ****** ******* had a diagnostic test done at St Elizabeth Hospital in Appleton, WI on 7-16-2010. The test was ordered by the Department of Natural Resources for the State of Wisconsin (WDNR) as a condition of employment and all expenses related to the testing was the responsibility of this agency. The WDNR apparently did not pay the balance due on these charges and instead of SVA contacting the responsible party for payment, they took it upon themselves to submit these charges for collection with Americollect Collection Agency under my husbands name which has resulted in a collection notice on our credit report. I contacted SVA and talked to ******** ***** and she informed me that there was nothing she would do to correct the collection that was submitted by SVA in error. If she researched the situation she would find out who was truly responsible for these charges. My complaint is based on the fact that an error was made by SVA and it has been made very clear to me by Ms ***** that there would be nothing done to rectify the situation.

Desired Settlement: SVA needs to research the original billing and find that the test were ordered by the WDNR and that they are the responsible party. SVA also needs to contact Americollect and notify them to remove the collection notice under our names ****** and ***** *******. I have spoken to Americollect prior to speaking with ******** ***** and I was told there was nothing that would be done until hearing from SVA since the collection authorization came from them. I am trapped in a circle of people who will not take responsibility for their errors.

Business Response: Ms. ********,
 Please find attached SVA’s response to Ms.********* complaint (ID # *******).  Please contact me if you have any questions or wish to discuss.  Thank you for your consideration. ******* 

******* ****** *****
********* *******

1221 John Q. Hammons Drive Madison, WI 53717
P: 608.826.2735 F: 608.831.4243 TF: 800.279.2616
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BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved