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A BBB Accredited Business since 07/01/1985
BBB has determined that Hall's Culligan Water meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hall's Culligan Water's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 16 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||4|
|Problems with Product / Service||11|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||16|
Additional Complaint Information
Hall's Culligan Water is headquartered in Wichita, Kansas with numerous locations throughout the United States. Complaints against any of their locations are centrally processed through BBB Serving The Kansas Plains, Nebraska, South Dakota and SW Iowa. Complaint volume listed above for the past 36 months is a nationwide total.
Type of Entity
Incorporated: December 1994, KS
Contact InformationPrincipal: Mr. C.R. Hall (President)Customer Contact: Mr Jeff Caruthers (Regional General Manager)Mr. Craig Darnell (General Manager - Hays)Mr. Dave Harker (General Manager - Lincoln)Mr. Jarod Jefferson (General Manager - Independence)Mr. Scott Polk (General Manager - Omaha)Mr. Kent Rabourn (General Manager - Columbus & Norfolk)Ms Tracy Sterling (General Manager - McPherson)
Water Soft & Conditioning Equipment Service & Supplies, Water Filtration & Purification Equipment, Water - Bottled & Bulk, Contractor - Water Conditioning, Water Coolers - Equipment & Supplies, Water Coolers, Salt
Products & Services
Culligan water provides whole house water treatment and softener solutions for high-quality drinking water and soft water for your home. Culligan conditioning and soft water solutions include water softeners, water filtration systems, reverse osmosis water filters, bottled water, and drinking water filters for the home and office
This company offers water softening & conditioning, deionization and reverse osmosis.
This company offers bottled water and salt delivery, drinking water systems, softeners and cooler rentals and sales. They also provide commercial and industrial water treatment services. They provide whole house and business air purification and bottless water coolers.
Hall's Culligan Water proudly serves:
Southern California, Colorado, Michigan, Kansas, Nebraska, Missouri, Arkansas, and Ohio.
Alternate Business NamesWichita Water Conditioning, Inc., Culligan of McPherson, Culligan of Independence, Culligan of Lincoln, Culligan of Hays, Culligan of Columbus, Culligan of Norfolk, Culligan of Omaha, Halls Culligan, Culligan of Marysville
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, TheKansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hall's Culligan Water is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (800) 303-1665
BBB Complaint Process
Industry Tips for Water Soft & Conditioning Equipment Service & Supplies
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.