BBB Accredited Business since 07/14/2009
New Image Roofing, LLC
Phone: (316) 619-4669
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Complaint Breakdown by ResolutionAbout Complaint Details
|05/27/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to respond to phone calls or written requests for assistance or support
Complaint: Faulty installation of product and no customer service returning our calls or sending repair out to our home.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|12/13/2011||Problems with Product / Service|
|11/11/2011||Problems with Product / Service|
Roofing Contractors, Windows, Sunroom & Solarium Design & Construction, Windows - Installation & Service, Exterior Structures - Gazebos, Arbors, Pergolas, Bathroom Remodeling, Construction & Remodeling Services, Siding Contractors, Painting Contractors, Home Improvements, Kitchen Remodeling