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A & D Total Plumbing

(316) 721-5055934 S West St, WichitaKS 67213-1626http://www.plumberwichita.orgView Additional Web Addresses

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BBB Accreditation

A & D Total Plumbing is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered A & D Total Plumbing's rating include:

  • 14 complaints filed against business
  • 3 complaints filed against business that were not resolved.

Factors that raised A & D Total Plumbing's rating include:

  • Length of time business has been operating.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Guarantee / Warranty Issues2
Problems with Product / Service10
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 14

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints claiming concerns with poor customer service, and misdiagnoses of problems. BBB has contacted the business to respond to these claims, but the business has not responded.

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on A & D Total Plumbing

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 09/01/2005Business started: 01/20/2006
Type of Entity

Sole Proprietor

Business Management
Principal: Mr. David B. Darrough (Owner)
Contact Information
Nina Espinoza
Business Category

Plumbing Contractors, Backflow Testing, Water & Sewer Line Protection, Sewer Pipe, Septic Tanks & Systems Cleaning, Water Soft & Conditioning Equipment Service & Supplies, Water Heater - Tankless, Garbage Disposals - Household, Water Leak Detection, Bathroom Remodeling, Water Heaters - Repairing, Sewer Inspection, Sewer Contractors, Plumbing Drains & Sewer Cleaning, Sump Pump Contractors, Boilers - Repair & Cleaning, Kitchen Remodeling

Products & Services

This company provides commercial and residential plumbing contractor services including drain and sewer cleaning, septic tank services, boiler and water heater repair and garbage disposal services. They also offer backflow testing, water leak detection, sump pump services, water softener equipment service and sewer inspections.


Customer Review Rating plus BBB Rating Summary

A & D Total Plumbing has received 2.5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of D-.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.