BBB Accredited Business since 04/05/2013
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A BBB Accredited Business since 04/05/2013
BBB has determined that Primary Residential Mortgage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Primary Residential Mortgage, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Type of Entity
Incorporated: June 2001, KS
Business ManagementPrincipal: Mrs. Tasha Brackeen (Owner)Mr. Lee Brown (Marketing Coordinator)Ms. Kelsi Smith (Branch Manager - Wichita)Mr. Jim Weber (Branch Manager - Lawrence)Mrs. Dee Weber (Branch Manager - Lawrence)
Mortgage Lender, Financing, Loans, Real Estate Loans
Products & Services
This company provides financing, real estate and home mortgage loans and mortgage resources.
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