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In Nebraska, South Dakota, The Kansas Plains and Southwest Iowa

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BBB Accredited Business since 04/05/2013

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BBB Accreditation

A BBB Accredited Business since 04/05/2013

BBB has determined that Primary Residential Mortgage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Primary Residential Mortgage, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 06/23/2009Business started: 06/18/2001New Owner Date: 08/01/2010
Type of Entity

Corporation

Incorporated: June 2001, KS

Business Management
Principal: Mrs. Tasha Brackeen (Owner)Mr. Lee Brown (Marketing Coordinator)Ms. Kelsi Smith (Branch Manager - Wichita)Mr. Jim Weber (Branch Manager - Lawrence)Mrs. Dee Weber (Branch Manager - Lawrence)
Business Category

Mortgage Lender, Financing, Loans, Real Estate Loans

Products & Services

This company provides financing, real estate and home mortgage loans and mortgage resources.

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