BBB Business Review

This Business is not BBB Accredited

Clark Enterprises 2000, Inc.

(785) 825-7172View Additional Phone Numbers240 E Berg Rd, SalinaKS 67401-8907http://www.clarkenterprises2000.comView Additional Web Addresses

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Clark Wellness specializes in relaxation and health improvement machines. Since 1959 we have operated as a family owned business.

BBB Accreditation

Clark Enterprises 2000, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Clark Enterprises 2000, Inc.'s rating include:

  • Advertising issue(s) found by BBB.

Factors that raised Clark Enterprises 2000, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Clark Enterprises 2000, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Massage Equipment & Supplies, Exercise Equipment & Machines - Sales

Additional Information

BBB file opened: 11/01/1992Business started: 01/01/1982
Type of Entity


Incorporated: January 2001, KS

Business Management
Principal: Ms. Amanda Clark (President)
Business Category

Massage Equipment & Supplies, Exercise Equipment & Machines - Sales

Products & Services

Kneading Fingers, neck and back massager
Reflex Wave, foot and calf reflexology machine
Exerciser Elite, passive exercise machine

Refund and Exchange Policy

Products purchased from Clark Enterprises 2000, Inc. carry a no-risk 90 day money back guarantee. All merchandise being returned must be received by Clark Enterprises in substantially as good condition as when received (including packing materials, accessories and shipping box) within 90 days from the date of purchase or a restocking fee will incur. Customer is liable for all return shipping and handling charges. Clark Enterprises does not reimburse for shipping and handling charges.

For your convenience, a return shipping label can be requested when calling to receive a return authorization number. The shipping cost will be deducted from the customer's refund when the return shipping label is used. Ask the customer service representative for more information regarding the current return shipping charges. Any previously paid rebate resulting from the purchase of the unit being returned will be deducted from your refund.

Once your return is received and inspected by our receiving department (usually within 48 hours of receipt), we will process your refund and automatically apply a credit to your credit card or the original method of payment. Please note, it may take an additional 2-3 business days after your credit is applied for it to post to your account, depending on your credit card company.

Clark Enterprises will not accept any returns for refund after 100 days from the date of purchase.

Service Area


Alternate Business Names
Clark Wellness Company

Map & Directions

Map & Directions

Address for Clark Enterprises 2000, Inc.

240 E Berg Rd

Salina, KS 67401-8907

To | From


1 Locations

  • 240 E Berg Rd 

    Salina, KS 67401-8907(785) 825-7172
    (800) 748-7172

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, The Kansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Clark Enterprises 2000, Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (800) 748-7172

Additional Web Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on August 1, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Massage Equipment & Supplies


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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On July 6, 2015, BBB contacted the business to substantiate claims made on their website. The BBB asked the company to provide substantiation for several claims.
The first statement is for the Exerciser Elite, which states, "Increase circulation throughout the body; relieves stiffness from head to toe; move lymph fluid and help flush out toxins; increase mobility and energize the body." The company stated that the "Exerciser Elite is a continuous passive motion meaning the machine moves the body. The user is not exerting any force. This type of movement has been practiced for over 200 years only it was done by hand." The BBB requested that the company provide the studies of passive exercise and the BBB has not received this.
The second statement is, "The Exercise Elite outperforms any other Chi-type swing machine on the market." The BBB requested substantiation or an award that the company may have received to substantiate this statement. The company responded to the BBB request stating "this statement is due as we have purchased other Chi-type swing machines on the market. They do not hold up against the Exercise Elite in terms of quality and durability. This has been tested in our facility and also made mention by our customer's in conversation and correspondence we have received." The BBB requested that the company disclose to consumers on the website that it is based on their in-house testing.
The third statement refers to the Kneading fingers neck and back massager which states, "Helps relax muscles, Relieves muscle aches and pains and helps improve range of motion." The company stated "We don't say the Kneading Fingers takes the place of a human masseur, but when you don't have that luxury everyday a product like the Kneading Fingers helps you reap the benefits of massage. The company provided a link but it appears there is no information about a machine, however, it makes reference to massage." The BBB also requested studies that substantiate the claims regarding muscle relaxation and improvement in range of motion.
The fourth statement refers to The Reflex Wave Foot and Calf Massager which also includes a claim, "Helps relieve tired achy feet; Helps reduce fatigue; and increase circulation." The company responded that this is the same concept with the Kneading Fingers, and therefore has failed to substantiate the claim.
The fifth statement referenced was that the testimonials are from consumers who have used the product. If they are paid endorsements the BBB requested that this was clearly and conspicuously disclosed for consumers responding to the website. The company responded that the customer feedback that they receive are not and never have been paid for. The BBB considered this claim substantiated however, the other claims remain unsubstantiated.
According to the BBB Code of Advertising advertisers should be prepared to substantiate any claims and present them to the BBB upon request.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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