This Business is not BBB Accredited
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The Coleman Company, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered The Coleman Company, Inc.'s rating include:
- Failure to respond to one complaint filed against business.
Factors that raised The Coleman Company, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||14|
|Problems with Product / Service||29|
|Billing / Collection Issues||0|
|Total Closed Complaints||46|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on The Coleman Company, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
The Coleman Company entered into a licensing agreement with Team Products to manufacture and produce products to be sold under the Coleman brand. These items included the Coleman Foam Flooring, 9-can Turbo Car Cooler, the Cold Heat Soldering Iron, Hands-free Utility Light, the Portable Buz Zapper and the Coleman Powermate Cordless Tool Kits, Power Inverters, 16 qt. 12-volt Thermoelectric Coolers, 12-volt Ceramic Heaters, Jumpstarts, Portable Compressors, Buffers, Cordless Drills, Vacuums and Rechargeable Spotlights.
Team Products was responsible for the product, repairs, and customer service on these products. Team products has filed bankruptcy and has gone out of business and replacement units and parts are not available. The warranty service and replacement parts for these products were the responsibility of and handled by Team Products. Coleman has never carried or distributed these products and they have no parts or replacement units available.
The Coleman Company cannot be held liable for these products or replacements. If you would like to file a claim against Team Products, you need to contact the United States Bankruptcy Court in your area.BBB file opened: 10/01/1961Business started: 01/01/1900
Business ManagementPrincipal: Ms. Tysha Oliver (Associate, Consumer Service Support)Ms. Hope Korte (Consumer Service Support)
Contact InformationDarla Thommy (Director Consumer Relations)
Manufacturers & Producers, Sporting Goods - Wholesale & Manufacturers
Alternate Business NamesSevylor USA
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview