BBB Accredited Business since 01/19/2011
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A BBB Accredited Business since 01/19/2011
BBB has determined that The Golf Warehouse, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised The Golf Warehouse, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 30 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||9|
|Billing / Collection Issues||2|
|Problems with Product / Service||12|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||30|
Type of Entity
Incorporated: January 1999, DE
Business ManagementPrincipal: Mr. Jon Bernstein (CEO)
Contact InformationCustomer Contact: Mr. Edward Ruiz (Asst Supervisor)Mr. Brian Burleson (Customer Service)Mr. Ron Eskridge (Contact Center Director)Mr. Brett Hamrick (CFO)Mr. Jerrod Pierce
Golf Equipment & Supplies - Retail, Internet Shopping, Sporting Goods - Retail, Mail Order & Catalog Shopping
Alternate Business NamesSoccerSavings.com, BaseballSavings.com, SoftballSavings.com
BBB Program ParticipationThe Golf Warehouse, Inc. participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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