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Meritrust Credit Union

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(316) 683-11998710 E 32nd St N, WichitaKS 67226-4008 Send email to Meritrust Credit Union

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BBB Accreditation

A BBB Accredited Business since 07/17/2008

BBB has determined that Meritrust Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Meritrust Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues4
Problems with Product / Service4
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Additional Information

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Kansas Department of Credit Unions
109 SW 9th Street Suite 610
Topeka, Kansas 66612
785-296-3021
785-296-6830 (Fax)

BBB file opened: 06/01/1990Business started: 12/01/1935
Type of Entity

Corporation

Incorporated: December 1935, KS

Contact Information
Principal: Mr. Keenan Bender (Director of Consumer Lending)Ms. Angela Back Mr. James Nastars (CEO)Ms. Jamie Taulbee (Vice President of Marketing)
Business Category

Credit Unions

Products & Services

Full Service Credit Union

Company is a credit union.

BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.