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BBB Accredited Business since 07/31/2009
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A BBB Accredited Business since 07/31/2009
BBB has determined that Sampson Construction Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Sampson Construction Services, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||5|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Office of Central Inspection
City Hall 7th Floor
BBB records show a license number of 7135 for this company, issued by Office of Central Inspection. Their web address is http://www.wichita.gov/CityOffices/OCI/.
Type of Entity
Incorporated: March 2013, KS
Business ManagementPrincipal: Mr. Tony Sampson (Manager)
Contact InformationMs. Robyn Huber (Office Manager)Mr. Steve Sampson (Manager)
Construction & Remodeling Services, Fire & Water Damage Restoration, Storm Windows & Doors, Siding Contractors, Roofing Contractors, Painting Contractors, Concrete Contractors
Products & Services
We offer great famiily owned business craftsmanship and service. We will work with a customer who can't afford a complete payment in full upon completion and especially resonable rates that will be more affordable to each customer without the sacrifice of large company quality. We have all the same qualified and professional people to complete every size job.
Alternate Business NamesSampson Construction, Restoration, Roofing & Remodeling, Sampson Construction, Roofing & Remodeling, Sampson Construction
BBB Program ParticipationSampson Construction Services, Inc. participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry TipsBBB Warns Spring Time Brings Home Improvement Scams
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, TheKansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Sampson Construction Services, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (316) 461-2915
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Construction & Remodeling ServicesBBB Warns Spring Time Brings Home Improvement Scams
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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