Torch Award


Wichita Falls, TX-January 18, 2011 The Better Business Bureau serving North Central Texas announced today, before a capacity crowd of area business, civic, education and military leaders, five winners of the 2011 Better Business Bureau Torch Award for Marketplace Excellence. Kwik Kopy, Smith’s Gardentown Farms, Ray Cannedy Security & Investigations, Christmas in Action and North Central Texas Community Healthcare Center were named winners by an independent panel of judges. The companies selected demonstrated ethical practices towards customers, suppliers, employees and the communities in which they do business. One winning company was chosen from each of the following categories; small (1-4 employees), medium (5 - 19 employees), large (20+ employees) Non-Profit Community Service and Non-Profit Healthcare. Nominees came from Bowie, Henrietta, Iowa Park and Wichita Falls. Accepting for the winners were as follows: Shariol Warner for Kwik Kopy, Katherine Smith for Smith’s Gardentown Farms, Mary Cannedy-Seigler for Ray Cannedy Security & Investigations, Mark Masman for Christmas in Action and Phyllis Hiraki for North Central Texas Community Healthcare Center.


This year, the Better Business Bureau of North Central Texas received eighteen nominations for the 2011 Torch Award for Marketplace Excellence. Nominees in the Small Business category were: Digital Deviance, Kwik Kopy, Schreiber Upper Extremity Rehab Clinic, Upscale Resale and Wichita Telephone. The nominees in the Medium Business category were: Abry Brothers Foundation Repair, Ozona National Bank (Bowie Branch), Smith’s Gardentown Farms and Texas Carpet Outlet. In the Large Business category, the nominees were: Ray Cannedy Security & Investigations, State National Bank and WL Plastics. In the Non-Profit Community Service category, the nominees were: Christmas in Action, North Texas Parent & Child Development, Inc. (Early Head Start) and Wichita Falls Area Community Foundation. In the Non-Profit Healthcare category, the nominees were: Christ Home Place Ministries, Clay County Memorial Hospital and North Central Texas Community Healthcare Center.


An independent panel of judges from the business, civic and academic community evaluated the nominees and selected the winner in each size category.


Nominees were judged according to the following criteria:

· Adherence to high ideals and integrity

· Improvement in the quality of life for their employees and surrounding communities

· Assurance of customer satisfaction

· Industry leadership and serving as a role model

· Support in establishing a fair and honorable marketplace


This award recognizes businesses and organizations that maintain a culture, which consistently sets exceptionally high standards of behavior in buyer and seller or donor and client relationships. “The winners deserve our praise and recognition for consistently fulfilling their obligation to the marketplace to do what is right and what is fair.” said Monica Horton, President of the Better Business Bureau serving 16 counties in North Central Texas. “Ethical business practices are a win-win for everyone. These companies and organizations ensure that our country’s marketplace remains fair and honorable for all Americans. By awarding them the 2011 Torch Award for Marketplace Excellence, we are demonstrating to the community that adhering to Better Business Bureau ethical standards is the hallmark of successful, competitive companies and organizations,” stated Horton.

Presentations were made during a special ceremony and luncheon at the Wichita Falls Country Club. Serving as emcee was Dr. Jeff Stambaugh who is Associate Professor of Management at Midwestern State University and Director of the Lalani Center for Entrepreneurship and Free Enterprise at MSU. Dr. Stambaugh was assisted during the presentations by Paul Rodriguez, Chairman of the BBB Board of Directors; Monica Horton, Better Business Bureau President; and past winners of this prestigious award. Past winners Martha Jones in the place of Lee Ann Hagins, Aspermont Pharmacy; Cary Waters, Waters Ag Storage Containers; John Deason, Bruckner Truck Sales; and Alisa Echols, Hospice of Wichita Falls assisted in the award presentation. Ch. Col. Richard Hartwell, SAFB Chaplin, gave the invocation.


The announcement of the BBB/Louis J. Rodriguez Ethics Scholarship recipients was also a highlight of the luncheon. This scholarship, which recognizes students with exemplary ethics in the Dillard College of Business Administration at MSU, was established in November 1999 by the Better Business Bureau Education Foundation. The recipients for the academic year 2010-2011 are Devah Carter, Erika China, Ryan Williams and Adam Roberts. Dr. Jesse Rogers, President of Midwestern State University, and Dr. Barbara Nemecek, Dean of the Dillard College of Business Administration at MSU, assisted with the scholarship presentations.


Devah Carter

Devah Carter is a Senior Marketing major with a 4.0 GPA. In addition to working full time, Ms. Carter has served as a Loaned Executive and Team Leader to the United Way for the past two years. Ms. Carter is a member of Delta Mu Delta. In the spring of 2009, Ms. Carter was awarded the Perot Systems Scholarship and was selected to attend the International Summer School in Erfurt, Germany in the fall of 2009.




Erika China

Erika China, born and raised in Okinawa, Japan, began her study at Tokyo International University before relocating to the United States. She returned to academia in mid-life to pursue her studies and now lives in Wichita Falls with her husband. Her major academic areas of focus include International Relations and Accounting. She is on schedule to graduate with her Bachelor of Business Administration this December. Subsequently, she hopes to go on to pursue her MBA at Midwestern State University and achieve her Certified Public Accountant accreditation.


Ryan Williams

Ryan was born and raised here in Wichita Falls and attended Rider High School where he played baseball all 4 years. He graduated in the top 12% from Rider in 2004 and started college at MSU in the fall of 2006 he transferred to Texas A&M and completed a Bachelors of Science degree in Economics in which he graduated Cum Laude in December of 2008. He returned back to MSU obtain a masters in December 2010. He is currently seeking employment in the Financial sector which is tough at the moment, but he is keeping a positive attitude.


Adam Roberts

Adam Roberts grew up as a military brat and lived in North Dakota, England, Germany, Alabama, and Maine with his family. Adam moved to Burkburnett before the beginning of the 2003/2004 school year and attended Burkburnett High school for all four years of High School. Adam earned his degree in accounting in only three and a half years and is now in the process of applying to graduate schools.


2011 Small Business Category Winner


After managing other people’s businesses for numerous years, Richard Warner decided it was time to manage his own business, and thus, the local Kwik Kopy was opened in 1998. Richard dedicated twelve and a half years to building Kwik Kopy through hard work, honesty and integrity before he was taken home on July 2, 2010. Richard’s wife, Shariol Warner, picked up where Richard left off in September of 2010 with the aim of running the business with hard work, honesty and integrity just like Richard had done. Kwik Kopy has served many businesses in our local area as well as many charitable organizations like the Wichita Falls Area Food Bank. Shariol is continuing to carry out Richard’s original mission statement of achieving the reputation of being the nicest, most friendly full service print shop, providing high quality products with a quick turnaround.


2011 Medium Business Category Winner

Smith’s Gardentown Farms has been a family owned business for more than 60 years. Smith’s prides itself on environmental stewardship with conserving the city’s resources in mind. They have 4 holding ponds that are capable of holding hundreds of thousands of gallons of rainwater for use in watering their plants. This drastically cuts the amount of city water used, and they also haul their organic waste to the city’s compost program. Customers are also reminded to bring their used post and trays back, so they can be reused. Smith’s has adopted the 82nd Medical Support Group at Sheppard Air Force Base, and they have also lent their support, financially, to the Children’s Miracle Network, North Texas Rehabilitation Center, Hands-to-Hands Community Fund, Wichita County Humane Society and several other charitable organizations.


2011 Large Business Category Winner


Ray Cannedy Security and Investigations was founded in 1982 to provide the residents of Wichita Falls with three very important things: a sense of security, trust and peace of mind. In 1994, Mary Cannedy-Seigler took over operations after the untimely passing of Ray Cannedy.

Employees of Ray Cannedy Security are treated fairly and with respect. Many times, the employees are told, “God didn’t give you a family just so you could have a job. He gave you a job to take care of your family.” Ray Cannedy Security believes that it is very important that their customers know and trust them. Ray Cannedy Security has been very involved over the years in donating resources to many non-profits in the community and others in need as well. Many times, their efforts go unnoticed, but Ray Cannedy’s staff still keeps a cheerful heart about it. Ray Cannedy Security has also acted to meet the needs of local credit unions by purchasing another armored truck to start a Federal Reserve route after the local banking system stopped providing cash to credit unions.


2011 Non-Profit Community Service Category Winner


Christmas in Action has been operating in the area for the last 28 years. The mission of Christmas in Action is to repair homes of low-income elderly and low-income disabled homeowners within the county so they may continue to live independently in a safe and warm home. Since it was started, Christmas in Action has made repairs to over 2480 homes in our local area. All of these repairs were done free of charge to the homeowner. Christmas in Action pulls together volunteers from around the community including Sheppard Air Force Base to complete the repair projects. Mark Masman is the sole employee of Christmas in Action, and he handles the day-to-day business, processing of applications, evaluating homes for repairs, and organizing projects and volunteers.


2011 Non-Profit Healthcare Category Winner


Community Healthcare Center provides access to affordable, high quality medical and dental services to an at-risk population that may otherwise go without. Community Healthcare Center was established in 1994 with one clinic. Community Healthcare Center has now added a mobile dental van and a satellite clinic in the Wichita Falls Housing Authority. They currently serve 16,000 predominantly low-income, at-risk people per year. Over 50% of the Board of Directors of Community Healthcare Center are consumers of Center services. Placing them in this position helps to maintain accountability for providing ethical and compassionate care. As a healthcare organization, integrity and ethics are paramount in order to protect the patients. All staff members are trained on how to safely handle the confidential information that they are entrusted with. The long term vision of Community Healthcare Center is to maintain quality, compassionate care with integrity while expanding and improving the scope of service.